Sales Lead Coordinator

About the role

Join Aksarben, part of ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. We are hiring a Sales Lead Coordinator to support our in-home sales team by managing and routing incoming leads. This role acts as the central point of coordination—ensuring the right In-home Sales Representatives are assigned to the right opportunities to maximize revenue and efficiency.

Responsibilities

• Route incoming sales leads to the appropriate In-home Sales Representatives based on location, availability, and opportunity value
• Manage and prioritize hot, warm, and cold leads to maximize conversion opportunities
• Coordinate scheduling between customers and sales representatives
• Monitor lead flow and adjust assignments to ensure balanced coverage and productivity
• Follow up on unsold estimates and open opportunities
• Communicate with field sales reps to ensure alignment on schedules and expectations
• Track activity, maintain accurate records, and support reporting needs
• Provide a high level of customer service through outbound and inbound communication

Qualifications

• 1+ years of Dispatch, Customer Services (inbound/outbound) or Sales Coordinator experience preferred
• Strong communication, organization, and problem-solving skills
• Ability to multitask and prioritize in a fast-paced environment
• Comfortable working in an in-office, phone-heavy role
• Flexible availability for assigned shifts and occasional weekends
• Proficiency with computer systems and scheduling tools
• Must pass background check and drug screening

Benefits

• Weekly pay via direct deposit
• Paid training and onboarding
• Clean office environment with modern tools
• Career advancement within a national service network
• For FT staff: Insurance available after 31 days (low-cost medical plans available), Dental, vision, HSA/FSA, 401(k) with company match, 13 days PTO + 8 paid holidays, Company-paid life insurance

Schedule

• Full-time options: Thurs.–Sun. 8 am–6:30 pm or Fri.–Mon. 8 am–6:30 pm
• Part-time option: Sat./Sun. 8 am–6:30 pm