Sales Lead
About the role
To assist store management with basic store operations, developing associates, and achieving store and personal sales goals and standards of performance.
Responsibilities
- Meet and exceed store and personal sales goals and standards of performance
- Aid in training and developing a successful sales team
- Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
- Perform all opening and closing duties according to company policy
- Supervise and manage all aspects of daily store operations in store management’s absence
- Supervise and manage all aspects of Loss Prevention practices in store management’s absence
- Effectively communicate all store needs to store management
- Complete bank deposits
- Complete all assigned tasks and responsibilities promptly
- Provide a fun, full service experience to all customers
- Resolve customer issues effectively
- Understand the Journeys culture and demonstrate it to the team
Requirements
- Prior retail sales experience preferred
- Excellent interpersonal and customer service skills
- Desire to succeed in fast-paced retail environment
- Willingness to learn
- Completion of all training programs leading up to Sales Lead position or equivalent training
- Ability to work night and weekend shifts
- Ability to climb, reach, bend, and lift up to 50 pounds
- Ability to stand for long periods of time
- Must be at least 18 years of age
Qualifications
- Completion of all training programs leading up to Sales Lead position or equivalent training
- Ability to work night and weekend shifts
- Ability to climb, reach, bend, and lift up to 50 pounds
- Ability to stand for long periods of time
- Must be at least 18 years of age
Skills
- Customer service skills
- Teamwork and leadership
- Problem-solving skills
- Time management
Benefits
Check out the following website for more information on all our awesome benefits: www.journeys.com/careers
Pay and Benefits
- The pay rate, commission, and bonus structure varies per job title, county, city, state or province.
- Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory.
Pre-application Disclosures
Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination. All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training.