Sales Lead

Core Accountabilities

• Drive financial growth by achieving sales and key KPI goals
• Responsible for controlling store expenses by managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals
• Build a dedicated and good-natured team
• Maintain a positive store environment by leading and developing a quality store team
• Support and develop the team in training and development
• Create a culture of customer obsession that caters to the extraordinary achiever
• Deliver extraordinary customer service through the store team
• Maintain visual merchandising standards consistent with company expectations
• Achieve all operational objectives with regards to loss prevention, health, and safety
• Support the team to ensure compliance of all company policies and procedures

Requirements

• Candidates must be at least 16 years of age
• 2 years retail experience, preferably in specialty or footwear retail
• Availability and ability to work a flexible schedule, including nights, weekends, and holidays
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
• Proficient in computer systems, able to navigate POS and handheld systems, Microsoft Office, and other solutions
• Excellent verbal and written communication, delegation, follow-up, and time management skills
• Able to accomplish multiple tasks in a fast-paced environment
• Work effectively with others in a team-oriented environment and provide excellent customer service
• Able to lift, push, and pull up to 25-50 pounds occasionally