Sales Keyholder, PT

About the Role

Step up and lead the floor as a Sales Keyholder. You'll be the right hand to our store leaders—driving sales, coaching teammates, and keeping energy high. This role is the perfect first step into leadership for someone ready to take charge, inspire others, and make every shift count.

Responsibilities

• Ensure all teammates provide great customer service
• Lead a selling culture and enhance the customer experience
• Recognize and reward performance
• Coach, train, and support teammates
• Manage loss prevention, safety, and audit expectations and results
• Ensure the store is neat, clean, and well-stocked
• Open and close the store when necessary
• Support in driving sales and retail/omni KPI target achievement
• Act as the leader on duty and consistently model the brand’s Athlete service standards and selling behaviors
• Provide in-depth information related to a wide portfolio of technical products
• Partner with store leadership in maintaining standards covering merchandise and floor sets
• Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs
• Build Athlete loyalty through in-store experience, using various available applications
• Effectively communicate with athletes, teammates, and leadership
• Assume Stock Keyholder responsibilities as necessary
• Perform other tasks as assigned by management

Requirements

• At least 18 years old
• High school degree or equivalent
• 1+ year of retail/customer service experience
• Local language fluency required; basic English is a plus
• Available to work a flexible schedule, including evenings, weekends, and holidays
• Knowledgeable of store operations, visual merchandising, stockroom, risk management, and safety
• Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
• Advanced selling experience and comprehensive industry understanding
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods with or without reasonable accommodation
• Comfortable with or willingness to learn technology (such as hand-held and mobile devices)
• Strong communication skills
• Can stand, walk, bend, and lift cartons weighing up to 25 lbs./12 kg during each work shift with or without accommodation

Benefits

• Generous employee discount
• Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes
• Work-Life Assistance Program to support health, personal, family, or work-related challenges
• High-energy environment, working alongside people who appreciate the power of a team
• Opportunities for professional development and advancement

Pay

$19.25 - $23.83 per hour