Sales Keyholder, PT

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do. Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role.

Purpose of Role

We Count On Our Sales Keyholders To Ensure all teammates provide great customer service
Lead a selling culture and enhance the customer experience
Recognize and reward performance
Coach, train, and support teammates
Manage loss prevention, safety, and audit expectations and results
Ensure the store is neat, clean, and well-stocked
Open and close the store when necessary
Support in driving sales and retail/omni KPI target achievement
Act as the leader on duty and consistently models the brand’s Athlete service standards and selling behaviors
Provide in-depth information related to a wide portfolio of technical products
Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs
Build Athlete loyalty through in-store experience, using various available applications
Effectively communicate with athletes, teammates, and leadership

Requirements

• At least 18 years old
• A high school degree or equivalent
• 1+ year of retail/customer service experience
• Local language fluency required; basic English is a plus
• Available to work a flexible schedule; including evenings, weekends, and holidays
• Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety
• Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
• Advanced selling experience and comprehensive industry understanding
• Comfortable with or willing to learn technology (such as hand-held and mobile devices)
• Strong communication skills
• Can stand, walk, bend and lift cartons weighing up to 25 lbs./ 12kgs during each work shift with or without accommodation

Benefits & Perks

• Generous employee discount
• Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes
• Work-Life Assistance Program to support health, personal, family or work-related challenges
• A high-energy environment, working alongside people who appreciate the power of a team
• Opportunities for professional development and advancement
• $17.50 - $19.70

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives.