Sales Key Holder- Florence Metro Area

Purpose

The Sales Key Holder is responsible for managing the store's operations, assisting teammates, and ensuring the store meets selling standards.

General Description of Duties

• Exceeds minimum standards in key performance metrics for personal and team performance
• Achieve personal selling standards to maintain position
• Review daily sales reports to track performance towards owned sales goals
• Partners with General Manager to lead daily sales meetings on current sales goals, news, promotions, and product information
• Become the subject matter expert on company promotions to ensure understanding of sales force and guests
• Support areas of training and development for all store personnel, including coaching sessions
• Operate the business in the absence of GM or Selling Manager, leading the sales staff to achieve daily revenue goals
• Maintain customer retention, lead follow-up, and sales results through inspection and development of staff "Book of Business"
• Recruit and interview new employees
• Ensure store cleanliness, organization, and compliance with store standards
• Uphold Areas of Pride responsibility consistently
• Attend and complete company training, review training records for all employees
• Participate in annual physical inventory of showroom and weekly inventory audits in absence of GM or Selling Manager
• Collaborate with corporate departments including HR, Accounting, Merchandising, and IT to ensure organizational standards are met
• Ensure store security complies with company policy and procedure
• Understand and interpret the bonus structure and Compensation Plan to answer employee questions

Qualifications

• High School Diploma or equivalent
• 5-7 years' experience in a retail sales or customer service environment preferred (2+ Years)

Requirements

• Work independently or as part of a collaborative sales team
• Proven ability to develop successful customer relationships and close sales
• Demonstrate excellence in achieving personal sales goals