Sales Intake Coordinator

What You'll Do

• Own the first interaction with every prospective client — make it count by delivering a confident, compelling introduction to our programs
• Drive client commitment by clearly communicating value, addressing objections head-on, and guiding each conversation toward a decisive next step
• Maintain a full pipeline of prospective clients, following up with urgency and consistency to keep momentum from going cold
• Gather and document client information accurately to set the internal team up for a seamless handoff
• Track your own performance, identify gaps, and proactively adjust your approach to hit your numbers
• Collaborate with internal teams to ensure a smooth, high-quality client experience from intake through program start

What We're Looking For

• 2+ years of experience in a sales, sales-adjacent, or performance-driven customer-facing role — retail sales, inside sales, appointment setting, or client development
• A proven track record of hitting and exceeding quotas, conversion targets, or performance benchmarks — we want to hear about your numbers
• Treat rejection as data, not defeat — you course-correct quickly, stay persistent, and never let a "not yet" become a dead end
• Strong consultative communication skills — you ask the right questions, listen with intent, and know how to guide someone toward a confident decision
• Self-motivated and competitive by nature — you don't need to be pushed to perform, you hold yourself accountable
• Some leadership experience or clear upward trajectory — assistant managers, team leads, and top performers from previous roles are strongly encouraged to apply

Pay & Benefits

• Competitive pay based on experience and performance
• 90% employer-paid medical, dental, and vision insurance
• 401(k) retirement plan
• 10 PTO days (15 after the first year) + 10 paid holidays

Clear, Merit-Based Growth Opportunities

• Clear, merit-based growth opportunities as Serenity continues to expand — strong performers move up here

Schedule

• Three 13-hour shifts per week

About Serenity

Serenity is a growing organization focused on providing structured programs that make a real impact on our clients' lives. We're a performance-driven team that holds itself to a high standard — and we reward the people who do the same.

Equal Opportunity Employer

In accordance with Colorado's Equal Pay for Equal Work Act this position pays $22 hourly.