Sales & Information Associate – White Sands National Park, Alamogordo, NM (FT, IN-PERSON)

Western National Parks (WNP), a nonprofit partner of the National Park Service (NPS), is seeking a Full-Time Retail Park Store Associate to assist daily retail operations at White Sands National Park in Alamogordo, New Mexico. The park store extends the national park experience, helping visitors create lifetime memories. Revenue from purchases supports education, research, national park projects, and community engagement across 71 national park units in 12 western states.

Responsibilities

• Support day-to-day retail store operations.
• Provide excellent visitor and customer service.
• Complete sales transactions.
• Assist retail manager(s) with store duties such as inventory, receiving, stocking, cleaning, organizing, and merchandising.
• Maintain clean and effective merchandising of products.
• Become an expert in the educational value of store products and communicate their significance to visitors.
• Assist with special events outside normal business hours and on weekends, as requested.
• Help conduct physical inventory cycle and year-end counts to ensure accurate inventory.
• Act as an ambassador of WNP and the NPS to ensure visitors have meaningful and memorable experiences.

Qualifications & Experience

• High School diploma or GED required (unless currently a high school student).
• Prior retail and point of sale system experience (preferred).
• Valid REAL ID driver’s license.
• Proficiency with computer programs including Internet, databases, and Microsoft Office suite (Word, Excel, PowerPoint, Outlook, SharePoint).
• Knowledge of office equipment such as computers, printers, calculators, multiline phones, filing cabinets, photocopiers, and dollies.
• Strong planning, organization, analysis, problem-solving, multitasking, and communication skills.
• Ability to pass an NPS background check for mandatory security clearance, as well as WNP’s independent employment screening (may include employment, education, criminal, SSN verification, and professional references).

Physical Demands

For a specific list of physical demands, contact Human Resources at Recruiting@wnp.org.

Travel

• Occasional travel to local events or speaking engagements may be required.
• Occasional overnight trips may be required.
• May be required to use personal or company vehicles.

Pay

Hourly pay range: $15.00 – $15.75.

Benefits

• Choice of 3 premium subsidized PPO Medical plans with built-in HSA or HRA, PPO Dental, and Vision.
• Flex Medical Savings Plan and Dependent Care Savings Plan.
• Optional Voluntary Term Life insurance.
• 403(b) Retirement Plan with a fully vested 100% match up to 8.33% of income after 6 months of service.
• Company-paid benefits: Short- & Long-Term Disability, $50,000 Employee Group Life policy, EAP, and Health & Wellness resources.
• Eleven paid holidays, plus one additional paid floating holiday.
• Accrued paid vacation and sick time.
• 15% employee discount on in-store purchases.
• Employee referral bonuses.