Sales Growth Specialist | Killeen, TX

About the role

MCI is seeking a results-driven Sales Growth Specialist to accelerate customer acquisition and revenue within our telecom campaign. This role is ideal for a strategic seller who thrives on identifying opportunities, driving conversions, and contributing directly to business growth.

Responsibilities

• Drive revenue growth through proactive customer engagement and sales conversion
• Identify customer needs and recommend tailored telecom solutions and bundles
• Clearly communicate product benefits, pricing, and promotional offers
• Use strategic questioning to uncover upsell and cross-sell opportunities
• Overcome objections confidently and close sales effectively
• Meet or exceed sales KPIs, including conversion rate and revenue targets
• Maintain accurate records of customer interactions and sales outcomes
• Navigate multiple systems efficiently during live customer interactions
• Ensure compliance with company policies, scripts, and quality standards
• Contribute to a high-performance, target-driven team environment

Qualifications

• High School Diploma or equivalent
• Minimum 1 year of experience in sales or a customer-facing role
• Strong sales mindset with a passion for achieving targets
• Excellent communication and interpersonal skills
• Ability to multitask across systems while engaging customers
• Basic computer proficiency and typing accuracy (20+ WPM)
• Ability to work in a fast-paced, performance-driven environment
• Reliable attendance and schedule adherence
• Must be authorized to work in the U.S.