Sales & Front Desk Associate, Club Pilates East McKinney

POSITION

You are the Ambassador of our studio! Responsibilities include providing superior customer service to members, membership & retail sales, and studio operations to ensure a clean, safe, and welcoming environment. You will play a key role in fostering a positive and professional experience for all members, guests, and colleagues.

REQUIREMENTS

• Ability to communicate professionally and effectively with prospective and existing members via Phone, In Person, Text, & Email.
• Possess a proactive and service mindset with a genuine desire to help others.
• Basic computer skills, we use Club Ready & Google Workspace.
• Must have excellent public speaking skills (small groups, 12 or less).
• Able to learn and follow specific sales and communication protocols.
• Maintain a professional polished appearance and follow the recommended Dress Code (Athleisure).
• Availability to work varied in studio shifts (7 days a week, 8am-9pm, part time).
• Ability to stand, sit, or bend & lift up to 25 lbs throughout the workday as needed.
• Willingness and ability to complete daily cleaning tasks.
• Able to participate in full body Reformer based Pilates workout classes.

COMPENSATION & PERKS

• Competitive hourly base salary plus commission on sales
• Retail discount
• Complimentary or discounted membership
• Opportunities for professional growth within the organization