Sales Floor Associate

About the role

The Sales Floor Associate position at Savers / Value Village is designed to create an awesome experience for customers, donors, and other team members. This role offers opportunities to celebrate uniqueness, work in a purpose-driven company, and invest in the career path interests of team members.

Responsibilities

• Engage with customers to provide exceptional service and ensure they have a positive shopping experience.
• Assist customers in finding items that meet their needs and answer questions about products and store policies.
• Manage inventory by restocking shelves, organizing displays, and ensuring merchandise is displayed attractively.
• Handle returns and exchanges according to store procedures and customer satisfaction guidelines.
• Work collaboratively with other team members to maintain a clean and organized store environment.
• Support the store's fundraising efforts by engaging with donors and promoting the store's mission.

Requirements

• High school diploma or equivalent required.
• Ability to stand for extended periods and lift up to 50 pounds.
• Positive attitude and strong interpersonal skills.
• Experience in retail or customer service preferred.
• Willingness to learn and adapt to a fast-paced environment.

Qualifications

• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Knowledge of basic computer operations and familiarity with point-of-sale systems.

Skills

• Customer service orientation.
• Attention to detail.
• Organizational skills.
• Team player mindset.

Benefits

• Bundled health plans including medical, Rx, dental, and vision coverage.
• Company-paid life insurance.
• Smoking cessation assistance and diabetes management coaching.
• On-demand care options.
• 401(k) plan with generous company matching contributions.
• Paid time off for leisure or other hobbies.
• Mental health services.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Shifts vary based on store location and operational needs. Full-time positions typically offer a mix of day, evening, and weekend hours, while part-time roles may be available during weekdays.