Sales Floor Associate at Millenia in Orlando

Rebag is an e-commerce company reimagining luxury in the secondary market, offering a unique business model that prioritizes the seller with upfront payment and a seamless resale experience. Operating online and in stores across Los Angeles, New York, Miami, and Connecticut, Rebag caters to consumers exploring sustainable and affordable luxury. Founded in 2014 and backed by prestigious venture capital investors, Rebag has raised over $100 million and was named one of Fast Company’s Most Innovative Companies in 2020.

About the role

Store Experience Leads drive sustainability in the fashion industry by building rapport, capturing leads, and converting them through charismatic product presentations and exceptional follow-through. You’ll support sales peers, build customer relationships, and educate others about resale, matching the benefits of selling pre-owned luxury items to customer needs. Success is measured by your ability to convert new business and create Rebag advocates. This role requires energy, organization, and a passion for fashion, sustainability, and customer experience. Teamwork is essential, and collaboration will be rewarded.

Responsibilities

• Maintain the highest degree of customer service to provide an elevated experience.
• Meet or exceed personal, category, and store sales goals and KPIs.
• Build client relationships to support new client acquisition and retention.
• Act as a brand ambassador, delivering exceptional service to delight and surprise customers.
• Communicate product and customer feedback to the management team.
• Support company initiatives related to product launches, client service, and selling.
• Participate in regular training on product knowledge and new arrivals.
• Stay informed about trends and designers/brands.
• Ensure store visual merchandising standards are met and maintained.
• Handle stock operations, processing, and online purchase orders.
• Adhere to company policies and procedures at all times.
• Maintain practices, policies, and systems as specified by the Rebag Bar philosophy.
• Perform store maintenance functions as needed or assigned.
• Multitask and coordinate efficiently.
• Be flexible with working hours and handle ad hoc requests.

Requirements

• Team-oriented with the ability to work cross-functionally.
• Strong organization, prioritization, and time management skills; highly detail-oriented.
• Ability to work across multiple systems.
• Enthusiastic and passionate about the resale industry.
• Relatable and conversational, comfortable engaging with new people.
• Passion for fashion and sustainability.
• Tech-savvy and self-motivated, enjoying new challenges.
• Ambitious and goal-driven, striving for excellence.
• Able to present insights on the industry and Rebag’s leadership.
• Lead by example at all times.
• Comfortable standing for long periods.
• Ability to work weekends and evenings.
• Ability to lift up to 40 lbs as needed.
• Legal right to work in the United States.

Pay

Hourly: $18 to $23, with variable earnings up to $12,000.