Sales Floor Associate

POSITION SUMMARY

Catholic Charities promotes a diverse workforce. We embrace the broadest definition of neighbor and the characteristics that make them unique, including age, gender, race, ethnicity, social-economic status, education, immigration status, national origin, language, family or marital status, political affiliation, disability and religious beliefs. EEO

ESSENTIAL FUNCTIONS

• Greet customers and provide friendly, helpful service.
• Notify each customer about the sale of the day.
• Maintain product displays, signage, and overall sales floor appearance.
• Support donation flow by transporting processed items to the sales floor, ensuring that every item is in its correct spot.
• Aid in fitting rooms, returns, and customer inquiries.
• Follow loss prevention, safety, and operational procedures.
• Complete weekly pulls and rotation of old stock using the store pulls sheet to keep sales floor fresh and full.
• Pick up items left draped over the racks or lying on the floor (overs and unders) to keep sales floor looking neat and organized at all times.
• Maintain a clean, organized, and efficient workspace at all times.
• Assist at the cash register when lines are long or to allow an employee to take a break. While at the register, process sales efficiently, ask customer to round up, handle returns, and follow strict cash handling procedures.
• Other tasks as assigned by a manager.

MINIMUM POSITION REQUIREMENTS

• Demonstrate a passion for the mission of Catholic Charities
• Must be willing to live and perform by the agency’s values: love, patience, kindness, faithfulness, self-control and joy
• High school education preferred.
• Prior retail, customer service, or thrift store experience helpful but not required
• Basic cash-handling or register experience preferred
• Basic math skills for operating the register and handling transactions
• Ability to follow instructions, store policies, and safety procedures
• Ability to bend, reach, and move merchandise throughout the sales floor.
• Strong attention to detail in stocking, pricing, and maintaining store appearance
• Ability to work efficiently in a fast-paced, donation-driven environment
• Willingness to work around donated goods, which may vary in condition
• Ability to maintain professionalism and a positive attitude with customers, donors, and team members
• Must pass background check and drug screen.

PHYSICAL REQUIREMENTS

• Will be required to lift up to 25 to 50 pounds; able to stand or sit for long periods of time; may also be required to stoop, kneel, crouch, squat, bend, or stretch.