Sales Floor Assistant - The Meadows Shpg Ctr

Primary Responsibilities

• Models and holds team accountable for delivering outstanding customer service.
• Actively listens to customer issues to resolve problems.
• Demonstrates WORTH behaviors consistently.
• Partners with other team members when additional support is needed.
• Works with Merchandise Supervisor to plan upcoming merchandise placement plans.
• Contributes to merchandise receipt and reverse logistics processes.
• Affords assistance in inventory processes such as cycle counts, system uploads, stock ledger, Radio Frequency Identification Scans, and restocking the Shoe on Display process.
• Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale.
• Helps oversee and maintain all fitting room and sales floor recovery processes to ensure a clean and organized store environment.
• Contributes to the execution of visual elements to support merchandising statements.
• Responsible for stockroom maintenance.
• Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed.
• Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed.
• Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities.
• Affords assistance in the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO's to ensure integrity of inventory and prevent shrink.
• Participates in annual inventory processes.

Performance Standards

• Supports company shrink and safety initiatives.
• Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments

• Results - Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
• Ownership - Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
• Intensity - Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.

About the Role

The Sales Floor Assistant is accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates and executing sales building programs.

Requirements

Not specified.

Qualifications

Not specified.

Skills

Not specified.

Benefits

Not specified.

Pay

USD $13.50/Hr -USD $16.88/Hr.

Schedule

Not specified.