Sales Executive

About the role

You'll be the first real conversation someone has about turning their life story into a book—often one of the most meaningful purchases they'll ever make. You'll talk to prospective clients by phone, video, and email, understand what they're actually looking for, and guide them to the right package with a consultative approach.

About StoryTerrace

StoryTerrace is on a mission to ensure that every life story is captured and passed on in a meaningful way. We are the market-leading platform for life-story books across the US and the UK. At its core, the company blends human storytelling with technology—using its proprietary platform Bookmaker and collaborating with hundreds of professional ghostwriters.

Responsibilities

• Run consultative sales conversations with prospective clients, mainly by phone; understanding what they're looking for and recommending the right package for them.
• Handle objections, close deals, and consistently hit your weekly and monthly targets.
• Generate your own pipeline alongside the leads you're given; following up on warm interest, chasing down opportunities including through LinkedIn outbound.
• Keep your own task activity and follow-up cadence high, day in and day out, being self-directed.
• Work closely with our editorial team so the handoff from sale to starting their book project is seamless for the client.
• Listen to incredible stories—clients share grief, illness, and difficult family history as often as celebration, and you'll need to hold that with genuine care without letting it pull you off the goal of the conversation.
• Contribute beyond your own numbers; sharing what's working, helping a teammate, and pitching in on the wider team's goals.
• Make a high volume of calls daily and hear ‘no’ a lot—but if you're energized by hitting a number, adapting fast, and genuinely caring whether someone's story gets told well, then this might be the role for you.

Requirements

• A track record of closing sales through direct client conversations—phone, video, in-person, or door-to-door. We care about the muscle (building rapport fast, handling objections, closing).
• A high work rate, day in and day out. You put in the volume—calls, follow-ups, outreach—without needing to be told to.
• Resilience with rejection, and a self-starter mindset. You don't only work the leads you're given; you proactively look for the next opportunity.
• A consultative sales style using strong emotional intelligence—you guide the conversation and read the room, but you don't overpower it. This only works if the client feels genuinely heard, not sold to.
• Coachability—you take feedback and visibly act on it fast.
• Comfort with ambiguity—you stay organized and keep momentum even when processes shift under you.
• Genuinely energized by targets and leaderboards—you want to see your name at the top, and you're motivated by more than the base number on your paycheck.

Nice to Have

• Experience in writing, publishing, or another emotionally-driven product (e.g., mission-led or charitable sales).
• Familiarity with HubSpot, Aircall, or G Suite.

Benefits

• Base salary $37,000 with uncapped commission (OTE $55,000+)
• Health care plan
• 401(k) plan
• Unlimited paid time off
• Fully remote & flexible hours
• Structured onboarding and training, plus ongoing career development
• A collaborative, mission-driven culture in an international scale-up environment