Sales Engineer (Western Region)

About the role

The Sales Engineer (West) provides technical and mechanical sales support while delivering customer support. The role requires the ability to multi-task and prioritize work according to business needs, with a strong commitment to quality and customer satisfaction.

Responsibilities

• Lead by example with a Safety-First mindset in every task.
• Serve as the direct interface with customers and sales representatives to gather technical, project, and product specifications.
• Follow up with customers on project release status and updates.
• Develop and prepare technical proposals that satisfy product solution specifications.
• Prepare and submit cost summaries with proper specifications and applications to meet project requirements.
• Provide technical support to sales representatives, engineers, mechanical contractors, and customers.
• Maintain documentation regarding price quotations, decisions, progress, and results of activities.
• Respond to customer inquiries with cost-effective solutions to meet project specifications.
• Promote the company brand at every opportunity.
• Interface with engineers and production to ensure competitive pricing, quality, and service.
• Possess expert knowledge of company products and other applications used by customers.
• Conduct business with minimal to no supervision.
• Provide written and oral updates to sales reps, associates, customers, clients, and project managers.
• Assist in the development and implementation of best practices and procedures; promote a results-oriented atmosphere.
• Communicate and collaborate with staff to ensure successful project completion and total customer satisfaction.
• Use established standards and procedures for project reporting documentation.
• Maintain agency certification data reporting.
• Prepare and present project status reports to keep management informed of progress, needs, and issues.
• Consult with management to review project proposals, objectives, goals, timeframes, funding limitations, and required resources.
• Provide leadership, motivation, and mentoring to associates, reps, and customers.
• Perform other duties and responsibilities as required.

Requirements

• HVAC industry experience, preferably in sales or manufacturer representation.
• An Engineering degree; candidates with extensive technical expertise may substitute formal education if supported by rigorous HVAC training.
• Working knowledge of personal computers and web-hosted applications.

Preferred Qualifications

• A bachelor’s degree in Business, Sales, Marketing, or a related field.
• 5+ years of experience with hydronic systems and/or applied HVAC products.
• Proven experience and knowledge of the HVAC fan coil industry.
• Candidates residing in the Western U.S. are encouraged to apply.

Skills

• Strong analytical, research, and problem-solving abilities.
• Self-motivated, flexible, and a team contributor.
• Ability to learn quickly and work independently.

Physical Activity / Work Environment

• Travel: Continuously
• Driving: Continuously
• Prolonged Sitting: Frequently
• Prolonged Standing/Walking: Frequently
• Climbing, Crawling, Pushing, Pulling, Lifting (max 20 lbs): Occasionally
• Finger/Hand Manipulations (e.g., typing, 10-key): Continuously
• Prolonged PC Monitor Use: Frequently