Sales Engineer - USA

About Webbing

Founded in early 2010, Webbing is a global data MVNO delivering enterprise-grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network provides network protection and web content intelligence. Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to whitelist applications and limit non-business applications with the click of a button, saving money and improving compliance.

What You’ll Do

• Ongoing client engagement to ensure technical alignment, including pre/post sales technical issues, documenting technical requirements, and understanding the product's technical feasibility within the opportunity/customer environment.
• Self-starter, proactive, and able to work independently when applicable.
• Develop/provide technical collateral and training for product awareness pre/post sales.
• Work in close alignment with Pre-Post Sales teams to ensure technical requirements from customers are understood and aligned with the company’s products/services, including documenting opportunity/customer network design, internal alignment with network/engineering team to execute VPN, Static IP, and any other technical elements to help support the pre/post sales process.
• Manage customers’ technical queries and monitor support requests to ensure that the company’s products are meeting requirements while working in close collaboration with customer success to ensure internal alignment.
• Prepare and communicate weekly and quarterly reports, including weekly technical issues/escalations.

Requirements

• 5+ years of experience managing customer technical relationships at Enterprise level.
• 5+ years of experience with technical pre-post sales.
• Knowledge and experience of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, proxies, etc.).
• Knowledge of cellular networks: Signaling (MAP, DIAMETER, GTP, etc.), core infrastructure (PGWs, STPs, DEAs, and HLR-/HSS’s), roaming (SS7, GRX, IPX), Remote Sim Provisioning (RSP), SGP02, and SGP22.
• Strong project and time management skills.
• Exceptional business acumen and interpersonal skills that demonstrate the ability to build technical business relationships that drive alignment internally and externally.
• Proven track record working independently as well within a team environment.
• Demonstrate strategic, tactical, and problem-solving skills.
• Strong written and verbal communication skills.
• Exceptional interpersonal skills.
• Able to take on and manage projects with a can-do attitude.
• Able to analyze data and technical trends, articulating findings.

What We Offer

• The opportunity for professional development within a reputable international innovative and growing company.
• The opportunity to join a team of highly professional specialists in an international environment.
• Fully remote role.
• Medical benefits.