Sales Engineer – Unmanned Systems (Los Angeles)

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.

Silvus Technologies, a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission-critical applications – on the ground, in the air and at sea. Its battle-proven StreamCaster family of MANET radios and proprietary MN-MIMO waveform provides the vital communications link for defense, law enforcement and public safety agencies around the world, and in the toughest operational environments. Silvus Technologies is a wholly owned subsidiary of Motorola Solutions, Inc.

About the Role

Silvus is seeking a Sales Engineer – Unmanned Systems to work closely with the Sales, Marketing, and Business Development teams to provide our customers with tailored solutions to meet their needs. This role participates in technical sales, demonstrations, and support of the Silvus family of advanced multi-antenna MIMO radio and mesh networking solutions. This position plays a key role in influencing product development and is well-suited for an entrepreneurial technologist who enjoys interacting with customers, has a healthy sense of adventure, and enjoys traveling.

The role is based at Silvus Technologies’ headquarters in West Los Angeles, CA, on a hybrid schedule with a minimum of 3 days onsite per week (Mondays, Wednesdays, and Thursdays).

Responsibilities

• Provide pre- and post-sales technical support including system planning, customer training, and system optimization.
• Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
• Prepare and conduct product demonstrations for customer visits and equipment evaluations.
• Visit customer sites to provide technical support and deliver training.
• Troubleshoot failures and abnormal situations in the field.
• Collect and analyze field failures and abnormalities and provide feedback to the development team.
• Help Design Engineers reproduce and troubleshoot problems.
• Participate in resource allocation and hardware maintenance to support sales and business development activities.
• Help drive future product development.
• Travel approximately 50% of the time for meetings, events, and demonstrations.
• Perform other related duties as assigned.

Requirements

• Bachelor’s degree in Electrical Engineering or other related technical field with at least 2 years of demonstrated experience in a pre- and post-sales technical support position; or High School Diploma/GED with at least 6 years of experience in a pre- and post-sales technical support position.
• Proficiency with RF (radio frequency) instruments such as signal generators and spectrum analyzers.
• Willingness to travel and work at customer sites.
• Active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hire.
• Must be a U.S. Citizen due to clients under U.S. government contracts.
• All employment is contingent upon the successful clearance of a background check and drug test.

Preferred Skills

• Familiarity with Linux.
• Proficiency with TCP/IP protocol and networking.
• Experience with operating and testing IP radios/modems.
• Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies.
• Proficiency with programming languages such as C/C++.
• Excellent organization skills and attention to detail.
• Demonstrated written and verbal communication skills.

Working Conditions

• Participation in trade shows.
• Outdoor environment for demonstrations.
• Occasional exposure to heat, cold, and allergens while performing tests or demonstrations in the field.
• Ability to lift equipment up to 50 lbs. for the setup of demonstrations and testing.

Pay

Annual base salary: $80,000 - $120,000 plus commission. On-target earnings (OTE) potential: up to $170,000.

Benefits

• Incentive Bonus Plans
• Medical, Dental, and Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave