Sales Engineer (NA)

Responsibilities

• Support the sales team by responding to technical enquiries and assisting with solution development
• Lead and support technical evaluations during pre-sales activities, including customer discussions and product demonstrations
• Understand customer technical and commercial requirements and translate these into tailored solutions
• Specify and configure solutions using Enatel products and approved third-party components
• Provide post-sales technical support, including troubleshooting and issue resolution
• Deliver installation support, commissioning assistance, technical training, and documentation to customers as required
• Collaborate with internal teams including Sales, Engineering, Manufacturing, and Quality to ensure successful customer outcomes
• Support the development and testing of customised or low-volume solutions where required
• Contribute to product improvement through feedback gathered from customer interactions and field experience
• Manage warranty-related activities, including product returns and root cause analysis
• Actively engage in responsibilities and initiatives to ensure a safe work environment
• Comply with and contribute to the continuous improvement of company policies, processes, and procedures
• Contribute to a collaborative and team-oriented workplace

Qualifications

• Bachelor’s degree in electronics engineering, engineering, or other relevant technical field (or equivalent experience)
• Experience in a technical sales, application engineering, or customer-facing engineering role
• Strong technical knowledge in power electronics, telecommunications, or related high-tech environments
• Ability to articulate complex technical concepts to both technical and non-technical audiences
• Demonstrated problem-solving skills with a proactive and solutions-focused approach
• Strong customer focus with excellent relationship-building skills
• Ability to manage multiple priorities in a fast-paced, self-directed environment
• Strong verbal, written, and presentation skills
• Excellent communication, collaboration, and organizational skills
• Proficiency in Microsoft Office Suite and analytical thinking
• Ability to travel as required to support customers and projects

Benefits

• Medical, dental & vision insurance
• Education reimbursement
• Wellness programs
• 401k with company match
• Cash balance pension plan
• Paid time off programs including vacation and personal days, volunteer time, holidays, and parental leave

Schedule

• Regular Full-Time Staff

Pay

• Salary Range: $100,000 – $120,000 Annually