Sales Engineer - Michigan
Our curiosity has made us a driving force in automation technology for decades. Today, we have more than 20,000 employees all over the world working towards our vision of inspiring customers with intelligent and intuitive industrial automation solutions. As a family-owned company, we act from a holistic perspective, taking responsibility for our actions globally and locally to contribute to the quality of life and conservation of resources through new technologies, knowledge, and education.
At Festo, we hire people who continuously live our five core Values:
- We are Ambitious
- We are Determined
- We are Visionary
- We Value Each Other
- We are Dependable
About the role
The Field Sales Engineer is responsible for identifying and developing prospects, selling, and servicing existing accounts within a defined territory. This role involves providing technical expertise and support throughout the sales process, ensuring customer satisfaction, and increasing market share for Festo’s Pneumatic and Control Systems products.
Responsibilities
- Identify and target potential customers, service and maintain existing accounts, and enhance customer relationships to increase market penetration.
- Establish and maintain professional relationships with customer personnel (purchasing, engineering, manufacturing, management, etc.) to secure orders and expand customer base.
- Provide technical expertise and support, including product demonstrations, to communicate how Festo products meet customer needs and resolve technical challenges.
- Develop customized proposals and solutions in collaboration with the sales team to address customer requirements.
- Conduct sales presentations to key customer personnel and management, and follow up on quotations submitted.
- Prepare and maintain technical documentation such as product specifications, installation guides, and user manuals.
- Analyze customer requirements and recommend solutions, including product substitutions or system improvements, based on Festo’s capabilities.
- Travel within the assigned territory to visit customer facilities, troubleshoot issues, and ensure product performance meets expectations.
- Provide sales forecasts and submit reports to management on territory performance, including follow-up activities and after-sales service.
- Participate in relevant trade shows and exhibitions to prospect for sales leads and network with potential clients.
- Collaborate with internal teams such as product development and engineering to relay customer feedback and align products with market needs.
- Ensure the resolution of any technical issues, product failures, or service challenges to guarantee customer satisfaction.
- Work with distributors to foster long-term relationships and maintain high levels of customer satisfaction.
Requirements
- Experience in engineering or outside/inside sales environment, particularly with fluid power systems (pneumatics), process automation, and electric automation.
- Excellent oral and written communication skills with the ability to deliver technical presentations and support sales strategies.
- Self-motivated, organized, and capable of working independently within a remote role.
- Proficiency in MS Office and fluent in English.
- Experience in fluid power systems, process automation, or electric automation is highly desirable.
Pay
The annual base pay range for this role is between $95,000–$115,000.
Benefits
Festo Corporation offers a robust benefits package designed to help employees and their dependents stay healthy, feel secure, and maintain a work/life balance. Benefits include:
- Medical, Dental, and Vision coverage
- Flexible Spending Programs
- Short-term and Long-term disability
- 401k retirement plan
- Pet Insurance
- Paid Holidays and Paid Time Off
- Educational assistance