Sales Engineer, Matterport - Arlington, VA

About the role

The Sales Engineer supports the growing demand for Matterport's platform and solutions. This role requires a highly experienced technical customer-facing professional who acts as a strategic advisor, internal authority, and external thought leader.

Responsibilities

• Serve as the primary technical authority for assigned sales opportunities, including inside sales, field, and major accounts.
• Advise executive-level customer stakeholders on architectural decisions, security posture, integrations, and long-term platform strategy.
• Act as a trusted technical advisor to internal sales leadership on deal strategy, risk assessment, and solution positioning.
• Define and lead advanced solution architectures, custom integrations, and proof-of-concept engagements that address ambiguous, multi-system customer requirements.
• Follow technical standards for demonstrations, pilots, and solution validation efforts across the Sales Engineering organization.
• Own and guide resolution of non-standard, high-risk technical challenges with accountability for outcomes that impact revenue and customer trust.
• Influence company-wide technical selling strategy, including how Matterport positions security, integrations, data workflows, and platform extensibility.
• Serve as a recognized internal subject matter expert across 3D capture, spatial data workflows, cloud architecture, and enterprise integrations.
• Provide authoritative field insight to Product Management, Product Marketing, Security, and R&D to shape roadmap prioritization, enterprise readiness, and competitive differentiation.
• Translate customer and partner needs into actionable product and platform recommendations with clear business rationale.
• Contribute to broader organizational initiatives that require deep technical and commercial judgment.
• Enablement & Technical Mentorship:
  • Design and deliver advanced technical training programs for Sales Engineers, Account Executives, and strategic partners.
  • Mentor newer or more junior Sales Engineers as needed, raising the overall technical bar of the organization.
  • Guide onboarding and development frameworks to support scale, consistency, and technical excellence.
• Security & Risk Leadership:
  • Lead enterprise-level security, privacy, and compliance discussions with customers and partners.
  • Act as a technical escalation point for security-related inquiries and solution reviews.
  • Partner with internal security and legal stakeholders to align customer requirements with Matterport’s policies and capabilities.
• External Representation:
  • Represent Matterport as a technical thought leader at industry events, executive briefings, webinars, and conferences.
  • Engage with strategic partners and ecosystem vendors to define joint solution approaches and integration strategies.

Qualifications

• Bachelor’s degree from an accredited, not-for-profit, in-person college or university.
• 5+ years of experience supporting B2B SaaS solutions in a pre-sales or technical support capacity, with demonstrated enterprise-level impact.
• Exceptional executive-level communication skills, with the ability to influence technical and non-technical stakeholders across functions and seniority levels.
• Experience with APIs, SDKs, and custom integrations, including hands-on prototyping using technologies such as JavaScript and GraphQL.
• Advanced understanding of 3D data types (models, point clouds, imagery) and the workflows customers use to operationalize spatial data.
• Strong knowledge of cloud platforms, security architecture, and authentication technologies (e.g., AWS, SAML, OAuth).
• Working understanding of machine learning and AI concepts as applied to data-driven products.
• Willingness and ability to travel up to 50% as business needs require.
• Candidates must possess a current and valid driver’s license.
• Satisfactory completion of a Driving Record/Driving Abstract check prior to start.

Basic Qualifications

• Bachelor’s degree from an accredited, not-for-profit, in-person college or university.
• 5+ years of experience supporting B2B SaaS solutions in a pre-sales or technical support capacity, with demonstrated enterprise-level impact.
• Exceptional executive-level communication skills, with the ability to influence technical and non-technical stakeholders across functions and seniority levels.
• Experience with APIs, SDKs, and custom integrations, including hands-on prototyping using technologies such as JavaScript and GraphQL.
• Advanced understanding of 3D data types (models, point clouds, imagery) and the workflows customers use to operationalize spatial data.
• Strong knowledge of cloud platforms, security architecture, and authentication technologies (e.g., AWS, SAML, OAuth).
• Working understanding of machine learning and AI concepts as applied to data-driven products.
• Willingness and ability to travel up to 50% as business needs require.
• Candidates must possess a current and valid driver’s license.
• Satisfactory completion of a Driving Record/Driving Abstract check prior to start.

Preferred Qualifications

• Extensive expertise in reality capture technologies and the competitive landscape.
• Deep knowledge of the Matterport platform, ecosystem integrations, and partner offerings.
• Advanced familiarity with 3D modeling, visualization, and construction/engineering platforms such as Autodesk, SketchUp, Procore, PlanGrid, Unity, Unreal Engine, or similar.
• Experience shaping technical strategy for large partners or enterprise customers.
• Recognized externally or internally as a subject matter expert in spatial data or related technologies.