Sales Engineer - Managed Service Providers (MSP/MSSP)

Responsibilities

• Own the technical pre-sales process for MSP opportunities through to close
• Conduct technical discovery to assess partner service offerings and security gaps
• Build and deliver tailored demos of the company's MSP console for partners and clients
• Address technical questions and competitive comparisons with confidence
• Serve as a subject matter expert on MSP delivery models
• Relay feedback and market insights to product and engineering teams
• Stay updated on industry trends and competitive landscape
• Participate in achieving partner recruitment and revenue goals
• Travel to partner meetings up to 50% of the time

Qualifications

• 5+ years in a pre-sales technical role, such as Sales Engineer, Systems Engineer, or Solutions Engineer
• Experience working with Managed Service Providers (MSPs) or Managed Security Service Providers (MSSPs)
• Strong grasp of the MSP business model and service delivery
• Excellent communication and interpersonal skills
• Solid experience with Windows/Active Directory and familiarity with UNIX/Linux
• Outstanding presentation skills for diverse audiences
• Technical expertise in networking, security applications, and cloud technologies, including AWS, Azure, and GCP
• Bachelor's degree in Computer Science, Engineering, or a similar field, or equivalent experience

Benefits

• Medical, Dental & Vision coverage, including domestic partnerships
• Employer-paid life insurance with supplemental options for family
• Voluntary short-term and long-term disability insurance
• 401k options, Roth/Traditional
• Generous PTO plan recognizing commitment and seniority