Sales Engineer (LATAM)

Job Summary

Frame Security is seeking a highly energetic, versatile, and technically proficient Sales Engineer to join their building Sales Engineering team. This role is a hands-on, dynamic role, primarily focused on providing essential pre-sales technical solutions to our customers and resellers with the goal of logo acquisition. Beyond the initial sale, the Sales Engineer will own the customer onboarding process and act as the technical authority, proactively identifying optimization opportunities within the LATAM markets.

Key Responsibilities

• Partner with Sales and Channel teams to lead deep-dive discovery sessions, uncovering complex customer pain points and architecting tailored security solutions.
• Design and execute high-impact demos and Proof of Concept (PoC) evaluations that clearly communicate Frame’s value and secure technical buy-in from key stakeholders.
• Lead the post-sale implementation strategy, serving as the primary technical consultant to guide customers through initial setup, maintaining a high standard of customer satisfaction.
• Act as the technical backbone for our reseller partners, providing the training and support necessary to scale our market presence and ensure partner-led success.

Requirements

• Fluent in English, Spanish and Portuguese
• 2-5 years of experience in Pre-Sales/Post-Sales or "Founding SE" roles.
• Technical background with hands-on experience in enterprise IT environments, including identity management (Entra ID, Okta), SSO/SAML configuration, domain whitelisting, and customer-facing integrations.
• Experience in AI-driven Cybersecurity and SaaS companies.
• A "bias for action" mindset—comfortable navigating ambiguity and taking initiative.
• Demonstrated ability to build technical playbooks, POC templates, and demo environments from the ground up.
• Experience with identity providers (Okta/Azure AD), email infrastructure (M365/Google Workspace), and API-based integrations.
• A proven collaborative and clear communicator, with the ability to translate complex technical concepts into clear business value.