Sales Engineer (District Sales Manager in Training)

About the role

This position of Sales Engineer is an entry-level sales position designed to train an employee with a Bachelor of Science in Engineering Degree to eventually be a District Sales Manager. During the time as a Sales Engineer, the employee will spend 3 to 9+ months working in various departments at NORD Gear, including Customer Service and Engineering. This will gain valuable skills that will prepare them for success as a future District Sales Manager. Although originally stationed in our Waunakee, WI facility, this employee/candidate must commit to moving to one of our several District Sales Manager positions available at the end of their training period. This would include District Sales Manager roles in a State other than Wisconsin.

Responsibilities

• Customer Service and/or general Application Engineering duties (with a Sales focus).
• Review and update sales territory plans and set sales goals and objectives accordingly.
• Prepare and conduct sales presentations of products to new and existing customers.
• Determine customer requirements and expectations in order to recommend products.
• Negotiate and establish price and terms in accordance with standard procedures.
• Prepare and communicate quotations to customers.
• Work with Sales Management to establish strategies for customer communication.
• Respond to customer inquiries to ensure customer satisfaction.
• Remain current on product and industry knowledge by attending sales meetings, internal and external trainings, reading sales manuals, books, or trade journals.
• Prepare and submit sales call and expense reports timely and as required.
• Follow standard work procedures using CRM.
• Demonstrate and instruct customers on product installation, use and maintenance as required.
• Document benefits and cost savings to customers.
• Communicate customer concerns to management as appropriate.
• Assist in expediting customer orders when required.
• Determine sales potential for new and existing customers through inquiry, observation, or periodical research.
• Follow-up on potential sales leads.
• Analyze customer’s strengths and weaknesses to assist in determining sales potential.
• Analyze competitor’s strategies to determine strengths and weaknesses.
• Monitor market trends and notify management of opportunities for new products.
• Review and understand company business and policies.
• Practice honesty and integrity in customer and vendor relations.
• Understand terms and conditions of sales and extent of liability and responsibility.
• Communicate and interact professionally with other team members.
• Communicate company’s commitment to continuous improvement process.
• Use personal computer, Smart Phone, and other common office equipment effectively.
• Perform other duties as required.
• Be an active participant in the company’s suggestion, quality, efficiency, and cost savings programs.

Requirements

• Education: 4‑Year Degree in Engineering, Industrial Distribution or other technical field required.
• Experience: Previous customer service, sales, engineering or manufacturing experience preferred, but not required.
• Skills and Key Attributes: Strong communication and interpersonal skills; Good mathematical and spatial skills.
• Physical Requirements: The ability to travel without restriction.