Sales Engineer- Cryogenics

SUMMARY

Responsible for driving the sales growth of ACME Cryogenics division throughout the region. Will also be the main point of contact to handle technical discussions with new and existing customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Focus on developing a commercial and technical understanding of the supporting ACME Cryogenics product lines
• Travel to customer locations to perform site surveys in order to generate sketches for fabrication drawings including; Vacuum Jacketed Piping, size various ACME products, and understand how to coordinate installation of customer specific Cryogenic systems.
• Develop quotations to meet the customer's requirements. This will necessitate understanding the customer's end use application, what ACME product line will meet their needs, and the requirements necessary for ACME's field service team to provide installation of these products.
• Provide ongoing technical support and project management through the final installation of ACME products.
• Handle all inbound sales lead calls to convert calls into sales.
• Work closely with Technical Inside Sales team members to handle incoming customer quotations.
• Build and maintain customer relationships.
• As necessary, and at the direction of Technical Sales Manager, make technical visits to customers and prospects on behalf of ACME.
• Assist in the resolution of customer problems that arise from the use of the product.
• Complete, maintain, and process pertinent paperwork and records.
• Enter all new proposals into Customer Relationship Management (CRM) system and follow up/update as necessary.
• Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, lead times, etc.
• Other tasks as assigned by General Manager.

QUALIFICATIONS

• Bachelor’s Degree in Mechanical Engineering or Cryogenics Engineering preferred.
• Minimum 5 years’ experience preferred.
• Consideration will be given to applicable industry experience (Highly desirable candidate will have experience working within the cryogenics industry).
• Ability to function well in a team environment and work collaboratively with Engineering, Production, Shipping, and other departments on behalf of our customers.
• Demonstrated ability to manage multiple projects and meet deadlines.
• Willingness to travel 50% or more.
• Ability to read blueprints a plus.

PHYSICAL DEMANDS

While performing regular duties at work the employee will be required to stand, sit and move about freely in a manufacturing environment.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will be exposed to both a standard office and manufacturing environment. This role will require travel 50% or more.

Job Function

Engineering; Manufacturing & Operations; Project & Program Management; Sales