Sales Engineer, Central PA

About the role

DQE Communications delivers fast, reliable fiber‑optic Internet and data network services to businesses and carriers across Pennsylvania, West Virginia, and Maryland. Founded in 1997 as a small dark fiber provider in the Pittsburgh area, DQE has grown into one of the region’s leading network service providers, maintaining a focus on secure, dependable connectivity and lasting customer relationships built around the core values of Service, Trust, and Urgency. The Sales Engineer specializes in understanding all technical aspects of the DQE product portfolio and explaining them to potential enterprise consumers, consulting on product development, conducting live demonstrations, and providing technical expertise to the enterprise customer base and outside sales force for project and system design recommendations. This role supports DQE’s growth in its Central Pennsylvania expansion market and requires the candidate to be local to the Central Pennsylvania area (based in Pittsburgh, Pennsylvania).

Responsibilities

• Prepare and give technical presentations to explain to customers how the products and services work.
• Work with the customers and Engineers to ensure the equipment meets the system requirements.
• Communicate with the sales team to understand consumer demands and offer sales support where necessary.
• Secure orders, guarantee product standards and assure product delivery.
• Establish customer rapport and acceptance.
• Plan for modifications to products to meet consumer demands.
• Help clients to solve problems with product usage.
• Recommend new and improved products to the customers and explain how the equipment will be more cost‑effective.
• Performs other related duties as assigned.

Requirements

• Reliable technical background in Telecommunications.
• Excellent understanding of our product portfolio, including but not limited to, Internet Services, SDWAN, Voice & Unified Communications, SASE and Cybersecurity.
• Good marketing skills and business sense.
• Ability to work with others as a team.
• Ability to build client relationships easily.
• Analytical ability and great problem‑solving skills.
• Presentation skills and ability to convey product value.
• Self‑confidence to support persuasion and sales efforts.
• Proficient in Microsoft Office Suite or related software as required to prepare reports and logs.

Education and Experience: Bachelor’s degree in Engineering, Telecommunications, Information Technology, or a related field; or equivalent technical experience. 5‑7 years of experience in a sales engineering, network engineering, or technical support role, telecom experience preferred.