Sales Engineer - Baltimore

About the role

The Field Sales Engineer is responsible for identifying and developing prospects, selling, and servicing existing accounts within a defined territory. This role involves providing technical expertise and support throughout the sales process, ensuring customer satisfaction, and increasing market share for Festo’s Pneumatic and Control Systems products.

Responsibilities

• Identify and target potential customers, service and maintain existing accounts, and enhance customer relationships to increase market penetration.
• Establish and maintain professional relationships with customer personnel (purchasing, engineering, manufacturing, management, etc.) to secure orders and expand the customer base.
• Provide technical expertise and support, including product demonstrations, to communicate how Festo products meet customer needs and resolve technical challenges.
• Develop customized proposals and solutions in collaboration with the sales team to address customer requirements.
• Conduct sales presentations to key customer personnel and management, and follow up on quotations submitted.
• Prepare and maintain technical documentation such as product specifications, installation guides, and user manuals.
• Analyze customer requirements and recommend solutions, including product substitutions or system improvements, based on Festo’s capabilities.
• Travel within the assigned territory to visit customer facilities, troubleshoot issues, and ensure product performance meets expectations.
• Provide sales forecasts and submit reports to management on territory performance, including follow‑up activities and after‑sales service.
• Participate in relevant trade shows and exhibitions to prospect for sales leads and network with potential clients.
• Collaborate with internal teams such as product development and engineering to relay customer feedback and align products with market needs.
• Ensure the resolution of any technical issues, product failures, or service challenges to guarantee customer satisfaction.
• Work with distributors to foster long‑term relationships and maintain high levels of customer satisfaction.

Requirements

• Experience in engineering or outside/inside sales environment, particularly with fluid power systems (pneumatics), process automation, and electric automation.
• Excellent oral and written communication skills with the ability to deliver technical presentations and support sales strategies.
• Self‑motivated, organized, and capable of working independently within a remote role.
• Proficiency in Microsoft Office and fluency in English.
• Experience in fluid power systems, process automation, or electric automation is highly desirable.

Pay

The annual base pay range for this role is between $100,000‑$120,000.

Benefits

• Medical, dental, and vision coverage
• Flexible spending programs
• Short‑term and long‑term disability
• 401(k) retirement plan
• Pet insurance
• Paid holidays
• Paid time off
• Educational assistance
• Additional wellness and work‑life balance programs