Sales Engineer

About the role

Ziflow is the leading creative collaboration platform helping agencies and brands streamline feedback and approval for creative assets — from concept to delivery. Customers include Toyota, McCann Worldgroup, AWS, Doordash, Williams Sonoma, and Bark. Founded in 2016, Ziflow serves thousands of customers globally, with team members in the US, UK, Poland, Canada, and South Africa.

This is a full-time, hybrid role based in our Dallas office, reporting directly to the CRO.

Responsibilities

• Partner with sales and other departments to deliver technical presentations that explain our products and integrations for prospective and current clients.
• Resolve technical issues, help with new product feature launches, and implement custom solutions using automations.
• Design, develop, deploy and handle customer-specific proof points to support revenue goals and new customer adoption.
• Assist with the functional and technical elements of pursuing new customers and supporting existing customers as necessary.
• Stay current on new feature releases and maintain updated demo spaces for sales.

Qualifications

• 2+ years in a customer-facing role with technology; ideally pre-sales, but equivalent consulting, implementation, or sales enablement experience is acceptable.
• Demonstrable success working with enterprise clients.
• Additional relevant professional certifications (PMP, CSM, etc.) preferred.
• Strong customer-facing skills including the ability to influence technical and executive audiences toward the desired outcome.
• Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.

Nice to have

• Hands-on experience with project management platforms (monday.com, Asana, ClickUp and/or Jira), web services, and APIs.