Sales Engineer

Sales Customer Engineer

Key Responsibilities:

• Partner with the sales team to deliver technical expertise during pre-sales. Conduct product demonstrations, proof-of-concepts (POCs), and security assessments tailored to client needs.
• Understand and address security concerns, compliance requirements (e.g., GDPR, HIPAA, SOC 2), and risk mitigation strategies to drive deal closures.
• Collaborate with Customer Success managers to streamline onboarding of new clients. Review client security architectures and recommend best practices for AI-driven security deployments.
• Support incident response planning and contribute to developing operational tools, processes, and documentation to scale security operations.
• Represent TENEX at industry events, webinars, and conferences as a cybersecurity expert. Create high-impact content (e.g., whitepapers, case studies, blog posts) to educate the market on AI-driven security trends. Provide actionable customer feedback to influence product roadmap enhancements.
• Work with all TENEX teams to align on both customer and internal business needs. Share field insights to refine GTM strategies and operational workflows.
• Work closely with the marketing and technical teams to ensure cohesive messaging.
• Develop and maintain deep knowledge of Google Cloud & Microsoft Azure solutions, aligning with TENEX’s strategic partnerships to deliver integrated MDR offerings.

Qualifications:

• Experience: 5+ years in cybersecurity, with 5+ years in a customer-facing role (e.g., Sales Engineer, Solutions Architect, Consultant).
• Technical Skills: Strong understanding of cybersecurity principles, familiarity with security operations platforms (e.g., SIEM, SOAR, Threat Intelligence, UEBA). Knowledge of cloud security (e.g., Google Cloud, AWS, Azure) is a plus. Google SecOps or Microsoft Sentinel a strong plus.
• Soft Skills: Exceptional communication and presentation skills, with the ability to simplify complex security topics for non-technical audiences. Strong problem-solving skills, customer empathy, and experience engaging executive stakeholders (e.g., CISOs, CTOs).
• Other: Willingness to travel (up to 50%); valid driver’s license required. Must pass a background check and maintain up-to-date security clearances if applicable.