Sales Engineer

Sales Engineer Overview

Sweetwater, the nation's leading online retailer of pro audio equipment and music instruments, seeks to hire Sales Engineers to join its expanding Sales team. As a Sales Engineer, you will serve as a personal consultant for gear, connecting with 3000 to 6000 customers and building long-term relationships.

Job Responsibilities

• Create and continuously foster relationships with customers by making 80-100 outbound phone calls daily
• Give professional advice on musical instruments and pro audio gear
• Design sound systems or select gear for churches, schools, recording studios, live venues
• Educate customers on all categories of gear and a wide variety of topics such as guitar tone and amplification, digital audio recording, MIDI and sound synthesis, drums, live sound and more
• Follow up on orders or troubleshoot a gear issue in partnership with our Product Support team to provide outstanding customer service
• Participate in brand office hours and meetings to learn about new products to advise customers

Qualifications

• Self-motivated and empathetic folks with strong people skills
• Great verbal and written communication chops and strong typing skills
• Recent graduates of a Music Technology, Audio Production, or Music Business program or alumni with several years' experience since graduation
• Previous experience in music industry sales or previous experience and hands-on training in a recording studio or a live music venue
• Gear Heads: Those who love talking about the latest technology with others who share their passion
• Musicians: Those who love performing or writing music seeking a long-term career in the music industry

Company Culture

Sweetwater's culture is built on the creation and celebration of music, fostering a unified team environment. We celebrate diversity and welcome employees from all over the nation and the world. Sweetwater offers relocation to our state-of-the-art campus in Fort Wayne, IN for qualified candidates.