Sales Engineer
About the role
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.
Articulate to prospects how businesses like theirs use Samsara today to solve challenges common to their industry.
Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc.
Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans.
Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use.
Open the door for deeper entrenchment into accounts (integration, upsell, cross sell) by becoming a consultant to your customers.
Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.
Responsibilities
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
- Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations
- Articulate to prospects how businesses like theirs use Samsara today to solve challenges common to their industry
- Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc.
- Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans
- Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use
- Open the door for deeper entrenchment into accounts (integration, upsell, cross sell) by becoming a consultant to your customers
- Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs
Requirements
- Bachelors’ of Science degree from a 4 year accredited university
- 2+ years experience working with customers in a pre-sales, customer success, or customer/product support capacity
- Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management
- Ability to explain complex technical concepts to non-technical audiences
- Previous experience managing hardware and/or software product evaluations
- Basic understanding of electronics and electrical systems
- Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systems
- Must be located within and authorized to work in the United States
Qualifications
- Bachelors’ of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
- Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language
- Work experience building solutions leveraging open API’s
- Experience working with Public Sector customers
- Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
- Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)
- Consistent track record of success selling complex technical solutions through strategic sales cycles
Skills
- Technical consulting
- Cloud software
- Cloud-connected hardware
- Computer networking
- Business systems integration
- Automation and control systems
Benefits
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Pay
The range of annual on-target earnings (OTE) range for full-time employees for this position is below. Please note that OTE pay may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
Schedule
Flexible working hours are available. The role is remote - US.