Sales Engineer

RMS · United States · 1 wk ago

RemoteRemoteCustomer ServiceFull-time

Partner with the Sales team to understand client requirements and translate them into tailored product demonstrations and solution recommendations.
Deliver engaging, technically sound presentations and demos to showcase the value and functionality of RMS products.
Prepare and present solution architectures that align with customer needs, system integrations, and scalability requirements.
Partner with sales enablement to assist with training on product releases, and create relevant content for Seismic platform (videos/documents etc).

Lead the technical components of RFP, RFQ, and tender responses, ensuring high-quality, accurate, and timely submissions.
Collaborate with internal stakeholders (Product, Implementation, Security, and Legal) to compile detailed solution responses and supporting documentation.
Maintain a library of reusable content for technical and security-related questions.
Create relevant videos to be used for Storylane and Seismic platforms.

Stay up to date with RMS product enhancements, roadmap developments, and integrations to confidently articulate technical capabilities.
Develop a deep understanding of the hospitality technology ecosystem (e.g. PMS, POS, payment gateways, channel managers, CRMs).
Support internal sales enablement by educating the broader Sales team on new product features, technical considerations, and competitive differentiators.
Configure complex demo databases and ensure sellers have access to fully configured demo databases relevant to their verticals.
Ensure sales enablement have access to latest feature updates for Seismic platform.
Collaborate with Product and Engineering teams to provide feedback from prospects and the market to help shape product development.
Contribute to the continuous improvement of demo environments and pre-sales tools to enhance sales effectiveness.

Participate in sales and strategy meetings to align on pipeline priorities and deal progress.
Aid in content creation to be used in enablement and for customers.

Proven experience in a pre-sales, sales engineering, or implementations/solution consulting role within a SaaS or technology company.
Strong technical understanding of SaaS products, APIs, integrations, and cloud architecture.
Excellent presentation and communication skills, with the ability to explain technical concepts to non-technical audiences.
Experience supporting RFPs, proposals, and tenders with high attention to detail.
Demonstrated ability to work collaboratively across Sales, Product, and Technical teams.

Background in hospitality technology, property management systems, or payments platforms.
Familiarity with data privacy, security, and compliance requirements (e.g., PCI DSS, GDPR).
Knowledge of HubSpot or other CRM systems.

Similar jobs