Sales Engineer

About the company

Innovative Refrigeration Systems, Inc. is the leading provider of industrial refrigeration and process cooling solutions, delivering custom engineered systems utilizing natural refrigerants such as ammonia and CO₂. Through a fully integrated approach encompassing engineering, manufacturing, construction, commissioning, nationwide service, and advanced aftermarket solutions, Innovative supports customers across the food and beverage, cold storage, pharmaceutical, industrial manufacturing, and mission-critical infrastructure markets throughout North America and around the world. Unlike traditional engineering firms, contractors, or equipment suppliers, Innovative performs engineering, manufacturing, construction, commissioning, service, and ongoing customer support entirely in-house. This integrated model provides employees the opportunity to support projects throughout the complete lifecycle, from concept and design through manufacturing, installation, startup, operation, optimization, modernization, and long-term system support.

About the role

The Sales Engineer leads efforts to grow and manage customer accounts by combining technical knowledge with strategic sales experience. This role oversees multiple aspects of account engagement—including recurring engineering services, software sales, training, and compliance management—while ensuring strong relationships and customer satisfaction.

Responsibilities

• Translate complex engineering concepts into actionable client solutions
• Manage the full sales lifecycle from prospecting to project delivery for new and existing customers
• Collaborate with engineering teams to design and quote custom solutions
• Serve as a trusted advisor and point of contact for assigned accounts
• Align customer needs with product and service offerings through consultative sales
• Partner with internal teams to coordinate service and product implementation
• Represent the company at trade shows, industry events, and client meetings
• Facilitate post-sale customer service and ensure follow-through on deliverables
• Support lead generation through cold calling, referrals, networking, and content marketing
• Maintain accurate records in CRM (HubSpot/Salesforce)

Requirements

• Bachelor of Science in Mechanical Engineering (BSME) from an accredited institution
• Strong mechanical aptitude and ability to communicate technical concepts
• Ability to interact with a wide range of stakeholders from site-level staff to C-suite executives
• CRM proficiency (HubSpot, Salesforce, or similar platforms)
• Effective project management, organizational, and professional communication skills
• Must be able to remain in a stationary position (seated or standing) for extended periods
• Occasionally may need to lift or carry items up to 25 pounds (e.g., office supplies, small equipment)

Preferences

• Experience in industrial or refrigeration sales
• Familiarity with engineering-based services or compliance programs
• Strong customer service and relationship-building background

Benefits

• Generous retirement plan with a dollar-for-dollar 401(k) match up to 15%
• 401(k) student loan repayment match up to 15%
• Medical insurance with 75% of employee and family premiums covered by the company
• Dental and vision insurance options
• Optional supplemental insurance coverage
• Short-term and long-term disability insurance
• Accidental death and dismemberment (AD&D) coverage
• Company-paid life insurance
• Weekly pay
• Competitive paid vacation and holiday time
• Paid sick leave, bereavement leave, and jury duty leave
• Employee referral bonus program
• Opportunities for career advancement, professional development, training, and apprenticeship programs
• Access to employee discounts on cell phone plans, vehicle rentals, and other eligible services