Sales Engineer
FacilityONE · Charlotte, NC · 2 mo ago
RemoteRemoteBusiness Development$100k–$105k/yrFull-time
About the role
VLogic Systems is a $12M ARR, private equity-backed SaaS company providing mission-critical Facility Management software. The Sales Engineer will own and deliver compelling product demonstrations, provide deep technical support to Account Executives throughout the sales cycle, serve as the primary point of contact for all RFPs and security questionnaires, and act as the critical liaison between the Sales, Product, and Implementation teams.
What You’ll Do
- Product Demonstrations & Technical Discovery Lead
- Lead tailored product demos for prospects across healthcare, higher education, corporate, and public sector buyers — from initial overviews to executive deep-dives.
- Run technical discovery calls alongside AEs to uncover prospect requirements, integration needs, and success criteria.
- Build and maintain a library of demo environments, customer-specific demo scripts, and reusable assets that scale across the AE team.
- Translate complex product capabilities into clear, business-relevant value stories for facilities, real estate, and IT stakeholders.
- RFP Ownership & Response Management
- Own end-to-end RFP, RFI, and security questionnaire responses as the primary point of contact for the sales organization.
- Coordinate cross-functionally with Product, Security, Implementation, and Legal to assemble accurate, compelling, on-time responses.
- Build and maintain a centralized RFP knowledge base / answer library to reduce response time and improve consistency.
- Track win/loss patterns on RFP-driven deals and incorporate learnings into future responses.
- Sales / Product Liaison
- Serve as the structured feedback channel between Sales and Product — capturing prospect feature requests, objections, and competitive gaps.
- Communicate roadmap updates, release notes, and new capabilities back to the AE team so reps can sell what’s new.
- Validate that messaging, collateral, and sales enablement materials accurately reflect product capabilities.
- Sales / Implementation Liaison
- Serve as the structured bridge between Sales and Implementation — ensuring prospect technical context, integration requirements, and customer expectations transfer cleanly from sales cycle to kickoff.
- During the sales cycle, map out the implementation journey for prospects — milestones, timelines, customer responsibilities, and resourcing requirements — to de-risk the buying decision and accelerate close.
- Build and maintain reusable implementation roadmap templates by customer segment (healthcare, higher education, public sector) so AEs and prospects can visualize the path from contract to go-live.
- AE Technical Enablement & Deal Support
- Provide on-demand technical support to AEs throughout the sales cycle — including objection handling, custom solutioning, integration scoping, and competitive positioning.
- Develop and deliver ongoing technical training for the AE and BDR teams so reps can handle baseline technical questions independently.
- Cleanly coordinate clean handoffs between Sales and Implementation to ensure technical context transfers cleanly for closed-won deals.
What We’re Looking For
- 4–7 years of pre-sales / sales engineering experience in B2B SaaS.
- Bonus points for at least 2 years of experience selling into facilities, real estate, IT, healthcare, education, or public sector buyers.
- Proven track record of leading demos and POCs in complex, multi-stakeholder sales cycles.
- Demonstrated experience owning RFPs and security questionnaires end-to-end.
- Excellent presentation and storytelling skills, with the ability to flex between IT-deep and executive-business conversations.
- Ability to explain concepts simply and concisely
- Technical fluency: comfortable discussing integrations (APIs, SSO, SCIM), data flows, security/compliance (SOC 2, HIPAA, FedRAMP awareness), and SaaS architecture at a working level.
- Experience operating in smaller, entrepreneurial SaaS environments where the SE is hands-on and wears multiple hats.
- Familiarity with HubSpot or similar CRM platforms and modern sales tooling (e.g., Gong, demo tooling).
- Bachelor’s degree in a technical field or equivalent practical experience preferred.
Benefits And Perks
- Remote-first environment
- Generous healthcare coverage for you and your family, including medical, dental, vision, and short- and long-term disability coverage.
- Flexible time off - we offer 10 paid holidays annually and have an unlimited PTO policy, so no need to worry about accruals!
- 401k matching - VLogic provides up to 4% 401k matching on employee contributions to help you invest in your future.
- Annual Wellness Benefits, which can be used towards gym memberships, fitness classes, workout equipment, etc.
- "Furternity" Leave - we understand that pets are an important part of our employee’s lives. Personal time can be used to adopt or care for a furry friend.
- Compensation: $100k-105k base salary plus commission (OTE $120k-130k).
Culture At VLogic
- Mindful Collaboration: We value thoughtful honesty, treating each other with respect, and embracing both victories and failures.
- Creative Problem-Solving: We believe that for every problem, there is a solution, especially with great teamwork, out-of-the-box ideas, and imaginative thinking!
- Ambitious Success: We challenge ourselves as a growing organization to excel by setting goals, prioritizing accountability, and recognizing results.
- Ownership: Everyone at VLogic is empowered to take initiative, make decisions, and drive outcomes. We hold ourselves accountable for results.
- Growth Mindset: We’re always looking for ways to improve and grow. We have an open culture and a leadership team that values communication and feedback.