Sales Engineer

About the role

We're looking for an Associate Solutions Engineer to be the technical glue between our Business Development team and our registrar and enterprise customers. This is a hands-on, customer-facing role for someone early in their career who's hungry to learn the domain industry, Web3, and how to scale technical partnerships at a Series A startup.

You'll work closely with our BD, Product, and Engineering teams. If you're someone who learns fast, communicates clearly, and wants to grow into a senior solutions or technical partnerships role at a company defining a new category, this is for you.

What You'll Do

• Pre-Sales Technical Support
• Sit alongside BD during conversations with registrars and domain industry partners
• Explain how our platform, APIs, and integration models work in plain language
• Capture customer technical questions, requirements, and constraints, and route them to the right internal owners
• Help shape solution approaches that align customer needs with platform capabilities
• Build trust as a responsive, organized technical point of contact
• Integration Project Management
• Track integration timelines, milestones, and blockers across deals from signed contract to go-live
• Cook up and manage cross-functional coordination among Product, Engineering, Legal, and Operations
• Surface risks early and drive cross-functional resolution
• Keep customers informed with clear status updates
• Documentation & Sample Code
• Write and maintain customer-facing integration guides, API docs, FAQs, and "how-to" content
• Build small sample scripts, code snippets, and demos that help customers understand and adopt our APIs
• Produce short walkthrough videos and tutorials for common integration patterns
• Continuously improve documentation based on real customer feedback
• Internal Leverage & Tooling
• Use AI tools (Claude, Cursor, ChatGPT, etc.) to accelerate documentation, code samples, customer research, and internal workflows
• Build lightweight internal tools that make the solutions function more efficiently
• Bring customer insights back to Product and Engineering to improve our APIs and developer experience

What We're Looking For

• 2+ years of experience in a technical, customer-facing, or developer-adjacent role (solutions engineering, sales engineering, technical support, developer relations, technical PM, integrations, or similar)
• Strong written communication: you can explain technical concepts clearly to both engineers and non-technical stakeholders
• Comfortable reading code and writing small scripts or sample integrations in at least one language (Python, JavaScript, Go, or similar)
• Demonstrated fluency using AI tools as part of your daily workflow (we'll ask about how you actually use them)
• Organized, self-directed, and comfortable owning timelines and follow-through without heavy oversight
• Genuine curiosity about the domain industry, internet infrastructure, and Web3

Bonus

• Exposure to the domain name ecosystem (registrars, DNS, ICANN) or internet infrastructure
• Familiarity with REST APIs, webhooks, or distributed systems
• Hands-on experience or personal projects in Web3, blockchain, or tokenization
• Experience with technical documentation tools (Mintlify, ReadMe, GitBook, etc.)
• Open source contributions, developer community involvement, or a portfolio of small projects that show how you think and build

The kind of person who'll thrive here

• Hungry, fast-moving, and excited to be on the ground floor of a category-defining company
• Treats AI tools as a force multiplier, not a crutch
• Open to relocating to or already in Los Angeles
• Values growth, learning, and impact over a senior title on day one

Why D3, Why Now?

• Ground-Floor Growth, Learning, and Impact: Every move you make matters. You'll sharpen your skills, expand your expertise, and shape the foundation of something groundbreaking. Almost everything we're building today is "zero-to-one."
• Strong, Proven Leadership: You'll work alongside industry visionaries who have been there, done that, and are ready to do it again — only bigger. You'll get mentorship from operators who have launched and scaled some of the most important TLDs on the internet.
• Unique Market Positioning: We're pioneering at the intersection of internet infrastructure, real-world assets, and blockchain. If you want to push boundaries and help define a new category, D3 is the place.