Sales Engineer

Essential Duties And Responsibilities

• Manages the lifecycle of the sales process from prospecting to securing commitment
• PARTNERS WITH CUSTOMERS TO UNDERSTAND THEIR PROJECT BUSINESS DRIVERS AND DEVELOP SOLUTIONS TO MEET THEIR AUTOMATION GOALS
• DEVELOPS AND FOSTERS NEW LEADS AND RELATIONSHIPS AND MAINTAINS AND DEVELOPS EXISTING RELATIONSHIPS WITHIN THE TERRITORY AND ACCOUNT PLAN
• CREATES AND EXECUTES ACCOUNT AND TERRITORY PLANS TO ACHIEVE ANNUAL SALES TARGETS
• COMMUNICATES EFFECTIVELY ACROSS MULTIPLE DEPARTMENTS WITH A TEAM APPROACH TO SOLVING CUSTOMER PROBLEMS
• UNDERSTANDS AND FOLLOWS INTERNAL PROCESS, AND RECOMMENDS CHANGES TO PROCESS AS NEEDED TO ASSIST IN THE COMPANY’S GROWTH GOALS

Job Duties

• EFFECTIVELY PRESENTS CONCEPT SYSTEMS VALUES AND ENSURES UNDERSTANDING OF WHO WE ARE AND THE SOLUTIONS AND PRODUCTS WE OFFER
• DISPLAYS EXCELLENT COMMUNICATION SKILLS INCLUDING PRESENTATION, PERSUASION, AND NEGOTIATION SKILLS REQUIRED IN WORKING WITH CUSTOMERS AND CO-WORKERS AND INCLUDING THE ABILITY TO COMMUNICATE EFFECTIVELY AND REMAIN CALM AND COURTEOUS UNDER PRESSURE
• PRESENTS AND ARTICULATE OUR OFFERINGS TO BOTH A TECHNICAL AND NON-TECHNICAL AUDIENCE
• LISTENS TO THE CUSTOMER AND CLEARLY UNDERSTANDS THEIR TECHNICAL NEEDS TO DEVELOP A COMPLETE SOLUTION
• ENGAGES IN REGULAR COMMUNICATION WITH KEY CUSTOMERS
• CORPORATE PROPOSALS WITH INTERNAL RESOURCES TO CLEARLY DEFINE THE UNIQUE VALUE PROPOSITION OFFERED BY CONCEPT SYSTEMS
• ACTS AS THE KEY NEGOTIATOR TO FACILITATE THE CONCEPT SYSTEMS SALES PROCESS
• UPDATE CRM TO REFLECT SALES ACTIVITIES
• ATTENDS TRADE SHOWS, CONFERENCES, AND INDUSTRY MEETINGS TO ENGAGE WITH CUSTOMERS AND PROMOTE CONCEPT SYSTEMS OFFERINGS
• Negotiates orders and other commercial terms
• PREPARES PRESENTATIONS TO CUSTOMERS
• RESPONDS QUICKLY AND COURTESOUSLY TO SERVICE AND SUPPORT ISSUES
• FACILITATES COMMUNICATIONS DURING PROJECT EXECUTION, AS NEEDED
• OBTAINS AND REVIEWS COMPLETED PURCHASE ORDERS AND SIGNED CONTRACTS FROM THE CUSTOMER
• METS ESTABLISHED SALES TARGETS AND MEETS LEAD AND SALES METRICS AS ESTABLISHED BY THE SALES & MARKETING DIRECTOR
• ENSURES PROMPT CUSTOMER SERVICE AND COMPLETE CUSTOMER SATISFACTION
• TRAVELS TO SUPPORT PROJECT AND SALES REQUIREMENTS
• MANTAINS PUNCTUAL, REGULAR AND PREDICTABLE ATTENDANCE
• WORKS COLLABORATIVELY IN A TEAM ENVIRONMENT WITH A SPIRIT OF COOPERATION
• CONTINUOUSLY DRIVES FOR SELF-IMPROVEMENT AND CONTINUED INDUSTRY KNOWLEDGE
• RESPECTFULLY TAKES DIRECTION FROM MANAGER

Supervisory Responsibilities

This position does not have supervisory responsibilities.