Sales Engineer

About the role

Caterpillar’s Electric Power Division has an open opportunity as a Sales Engineer. The Sales Engineer acts as the technical expert, primarily responsible for bridging technical expertise with sales to secure and deliver customized solutions for complex gas projects. This role will support electrical balance of plant but with an emphasis on switchgear and controls.

Responsibilities

• Identify customer technical requirements, pain points, and use cases, providing solutions tailored to their business needs.
• Build relationships with technical stakeholders within customer organizations to ensure long-term satisfaction and adoption.
• Create switchgear and control business in partnership with our Caterpillar dealer network.
• Create quotes in collaboration with switchgear engineers and project management teams.
• Share customer feedback with internal product and engineering teams to aid in product development.

Requirements

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Qualifications

• Detailed understanding of switchgear and controls.
• Prior direct technical support or direct sales experience.
• Understanding of Caterpillar products and/or electrical balance of plant.
• Strong communication; ability to understand and provide guidance on highly complex projects.

Skills

• Knowledge of the electric power industry.

Benefits

• Medical, dental, and vision benefits.
• Paid time off plan (Vacation, Holidays, Volunteer, etc.).
• 401(k) savings plans.
• Health Savings Account (HSA).
• Flexible Spending Accounts (FSAs).
• Health Lifestyle Programs.
• Employee Assistance Program.
• Voluntary Benefits and Employee Discounts.
• Career Development.
• Incentive bonus.
• Disability benefits.
• Life Insurance.
• Parental leave.
• Adoption benefits.
• Tuition Reimbursement.

Pay

The pay range for this position is $128,470.00 - $192,710.00. Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.

Schedule

This position requires the candidate to work a 5-day-a-week schedule in the office.