Sales Engineer Associate
About the Role
Raintree is seeking a Sales Engineering Associate to support our growing Sales Engineering organization as we expand our enterprise and strategic sales initiatives. This role is ideal for someone with experience supporting healthcare technology, EHR/EMR systems, software implementations, technical support, solution consulting, or healthcare operations who enjoys solving problems, improving processes, and working across teams.
What You'll Do
- Demo Environment Management
- Maintain and enhance Raintree's sales demo environments and data sets.
- Ensure demos accurately reflect real-world outpatient therapy workflows.
- Support new feature releases and demo readiness efforts.
- RFP & Technical Response Support
- Assist with RFPs, RFIs, security questionnaires, and technical evaluations.
- Maintain a centralized library of approved responses and supporting documentation.
- Research product capabilities, integrations, and technical requirements.
- Workflow Analysis & Documentation
- Document customer workflows and business processes.
- Create process maps, solution documentation, and technical resources.
- Support discovery efforts by organizing customer requirements and operational needs.
- Sales Engineering Operations
- Support project coordination across Sales, Product, Marketing, and Customer Success.
- Maintain technical assets, playbooks, and documentation repositories.
- Help identify opportunities to improve efficiency and scalability across the Sales Engineering function.
Qualifications
- Required:
- 2–5 years of experience in healthcare technology, healthcare SaaS, EHR/EMR systems, software implementation, technical support, or solution consulting.
- Strong written communication and documentation skills.
- Excellent organizational and project management abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong analytical and problem-solving skills.
- PREFERRED:
- Experience with EHR, EMR, Practice Management, Revenue Cycle Management, or healthcare software platforms.
- Experience supporting RFP, RFI, or technical proposal processes.
- Familiarity with Salesforce, Google Workspace, Canva, and presentation tools.
- Experience creating workflow documentation, process maps, or technical documentation.
- Knowledge of healthcare interoperability, integrations, or APIs.
What Success Looks Like
Within your first year, you will:
- Improve the quality and consistency of Raintree's demo environments.
- Help establish a repeatable RFP and technical response process.
- Create scalable workflow documentation and technical assets.
- Reduce operational burden on the Sales Engineering team.
- Become a trusted partner to Sales Engineering, Product, and Revenue leadership.
About Raintree
Raintree is transforming outpatient therapy through innovative technology, AI-powered solutions, and industry-leading clinical workflows. As a Sales Engineering Associate, you'll work at the intersection of healthcare, technology, and enterprise growth while helping build the systems and processes that support the next phase of Raintree's success.
Our Perks
- Remote Work/Work From Home
- Paid Time Off/11 Paid Holidays/Year-End Holiday Break
- Health, Dental, Vision, HSA/FSA
- 401K with Company Match
- Disability & Life Insurance
- Employee Assistance Program
- Paid Parental Leave
About Raintree Systems
Raintree is the preeminent provider of electronic health records (EHR) and revenue cycle management (RCM) software for the therapy and rehabilitation industry. Founded in 1983 and headquartered in Chandler, AZ, Raintree serves enterprise and mid-sized organizations across physical therapy, occupational therapy, speech-language pathology, and ABA specialties. Our award-winning, all-in-one platform empowers therapy professionals to deliver superior patient care through innovative clinical documentation, automated billing, and actionable business intelligence. With over 2,500 implementations and a commitment to "Software-as-a-Relationship," we are a mission-driven team dedicated to transforming healthcare technology and improving outcomes for everyone.
Raintree Systems Core Values
- We put our Clients First
- We are Open and Honest
- We are Disciplined, Yet Flexible
- We love to Solve Problems
- We are Committed to Greatness
- We are a High Performance Team