Sales & Engagement Associate

Key Responsibilities

• Greet and check in clients upon arrival to dance studio
• Create a welcoming and inclusive atmosphere for all clients
• Build relationships with clients and foster a sense of community
• Follow up with clients who miss class via text or email
• Provide excellent customer service and support
• Promote and sell DivaDance memberships and class packages
• Educate clients on offerings, pricing, and benefits
• Confidently communicate value and encourage conversions
• Capture photo and video footage during classes
• Create engaging content for DivaDance social media platforms
• Ensure content aligns with brand standards and energy
• Make clear and engaging announcements at the end of each class
• Upcoming classes and events
• Promotions and membership options
• Class Announcements
• Community updates

Qualifications

• Strong communication and interpersonal skills
• Comfortable with in-person sales and client interaction
• Confident speaking in front of groups
• Experience with social media content creation (photo/video)
• Organized, reliable, and detail-oriented
• Positive, energetic, and team-oriented attitude

Success Metrics

• Client satisfaction and retention
• Membership sales and conversions
• Engagement on social media content
• Smoother and more professional class operations