Sales Enablement Specialist

About the role

We are seeking a Sales/GTM enablement specialist to build scalable sales training content and optimize the sales process. The ideal candidate will develop self-service training materials and resources, collaborate with GTM leaders and Sales Operations, and establish key metrics to measure the efficacy of sales training.

Responsibilities

• Prepare new-hire account executives by conducting orientation to Otter’s product and sales process, developing individual coaching plans, and providing resources and assistance.
• Create learning content for individual and group learning paths, including live presentations, videos, online courses, and skills assessment tests.
• Deeply understand the customer journey and observe sales encounters to make iterative optimizations to the sales process, informed through data-driven experimentation.
• Develop self-service training materials and resources to empower employees to continue their training independently.
• Collaborate with GTM leaders and Sales Operations to ensure tools positively support the sales process.
• Partner with Product Marketing to jointly execute go-to-market strategies.
• Operationalize tasks proactively for sales reps through coordination with Regional Sales Operations.
• Establish key metrics to measure the ROI on sales training investment.

Requirements

• 2-5+ years of domain experience in sales enablement or sales training (bonus points if you've been in a direct sales/business development role).
• Knowledge of GTM enablement programs, sales methodologies, and best practices.
• Excellent communication and presentation skills, with the ability to effectively convey complex concepts to diverse audiences.
• Proven ability to work with stakeholders, understand needs, and translate vision into a clear strategy.
• Experience working within a global, cross-functional team environment and an ability to lead, influence, and continuously improve people and processes.

Qualifications

• Knowledge of online food delivery market trends and growth projections.
• Understanding of restaurant industry dynamics and how they intersect with online food delivery platforms.
• Experience in creating and delivering sales training content across various formats.
• Ability to analyze data and use insights to refine sales processes and training materials.

Skills

• Strong organizational and project management skills.
• Proficiency in creating and managing training content for both group and individual learners.
• Experience with data analysis and using it to inform sales process improvements.
• Ability to adapt quickly to changes in the product, sales processes, and tools stack.

Benefits

The base salary range for this role is $100,000 - $110,000 per year. Benefits include medical, dental, and vision insurance, company-paid life and disability insurance, voluntary insurance options, a 401(k), and health savings account (HSA) and flexible spending accounts (Healthcare, Dependent Care, Commuter). Additionally, there are discretionary vacation days, 8 paid holidays per year, paid sick time, paid bereavement leave, and paid parental leave.