Sales Enablement & Solutions Lead

About the role

The Sales Enablement & Solutions Lead for Access Control at Luxer One is a critical role bridging the gap between Access Control product/engineering/operations and the Multi-Family Sales & Marketing teams. This position requires a strong blend of technical expertise and sales enablement skills.

Responsibilities

• Be the operational and technical backbone for Access Control sales, primarily attached to Multi-Family Sales, and extend into broader HSI Sales motions (VAR, ISS, key accounts).
• Partner closely with Marketing, Product, Engineering, and Install/Operations to drive clarity, consistency, and win rates.
• Build and own the Access Control sales onboarding curriculum, including product fundamentals, discovery, scoping, and objection handling.
• Run recurring enablement sessions and certify reps on Access Control fluency.
• Partner with Value-Added Reseller (VAR) Sales leadership to ramp new sellers and channel partners faster than the current baseline.
• Build and maintain the Access Control sales toolkit, including pitch decks, one-pagers, ROI calculators, site-readiness checklists, scoping worksheets, competitive battle cards, and FAQ libraries.
• Translate engineering and product documentation into clear, sales-usable assets so our reps don't have to interpret spec sheets in front of a customer.
• Own version control and ensure the field always has the current, approved materials.
• Partner with Sales and Marketing leadership to operationalize the Access Control Go-to-Market plan, including segmentation, ideal customer profile, target verticals, and sales plays.
• Improve sales process consistency in CRM (Zoho): stage definitions, exit criteria, required fields, and the data needed for accurate forecasting on Access Control pipeline.
• Surface field intelligence - won/lost reasons, pricing pressure, configuration trends - back to Product and Marketing to inform roadmap and positioning.
• Join sales calls, walk-throughs, and customer technical reviews as the Access Control subject-matter expert.
• Validate that proposed configurations are technically sound: power path, network requirements, lock hardware compatibility, environmental fit, code/UL294 considerations, and biometric compliance flags by jurisdiction.
• Stay engaged through project install, not just scoping. Partner with install team / installer to confirm what was sold is what gets installed — and installed correctly.
• Quarterback escalations to Engineering and Operations when a deal falls outside standard scope, and document the resolution back into sales playbooks.
• Ensure clean, data-rich handoffs from Sales to Install/Project Management - site readiness confirmed, scope locked, surprises minimized - to support first-time-right delivery.
• Align with Engineering, Product, ARR, and Operations on definitions, terminology, and field-facing language so the customer hears one consistent story.

Requirements

• 5+ years in a sales-adjacent role: sales enablement, sales engineering, solutions consulting, technical pre-sales, or sales operations.
• Demonstrated ability to translate technical product detail into clear, sales-usable materials - be prepared to share examples (decks, playbooks, training programs you built).
• Hands-on experience supporting a B2B sales team in the field - joining calls, scoping deals, handling technical objections.
• Working knowledge of access control, IP networking, low-voltage installation, or comparable hardware-plus-software systems.
• Comfort in CRM (Zoho preferred; Salesforce, HubSpot, or similar acceptable) - building reports, cleaning data, partnering on workflow design.
• Strong written and verbal communication.
• You can run a 15-person enablement session and a 1:1 deal review with equal effectiveness.

Nice to Have

• Direct experience with ASSA ABLOY, Accentra, Control iD, or similar access control platforms.
• Experience in multifamily, proptech, hardware + SaaS, or VAR/channel-driven sales models.
• Familiarity with EOS / Traction operating cadence (Scorecards, Rocks, L10s).
• Experience working alongside Operations / Installations to connect what's sold to what gets delivered.
• Background that includes any of: biometric data compliance (BIPA, CUBI, NYC Biometric ID Law), UL294 certification context, or property-tech integrations (PMS, smart locks, package systems).

Benefits

• 401k with up to 4.5% matching
• Untracked vacation
• A hybrid work schedule
• Tuition reimbursement
• Medical, dental, vision, and life insurance programs
• Employee assistance programs
• Opportunities for advancement
• Fast-paced, fun, and energetic company with a friendly culture
• Core values: Be Solutions Driven, Take Pride and Ownership, Do the Right Thing, Respond Rapidly, Be Customer Obsessed