Sales Enablement Reporting & Insights Analyst

Responsibilities

• Serve as the analytics partner to sales, marketing and customer engagement teams translating business questions into analytical requirements to build out Power Bi and CRM reporting and dashboards.
• Contribute analytics documentation, knowledge sharing, and best practices across the organization.
• Provide guidance and enablement to business users on interpreting dashboards and using data effectively.
• Support and validate data integrations between Dynamics 365, Dataverse, Databricks, and downstream reporting layers.
• Execute and oversee data quality initiatives focused on accuracy, completeness, standardization, and deduplication related to CRM data.
• Monitor, troubleshoot, and remediate data issues impacting analytics and business reporting.
• Partner with Enterprise Data Team to implement MDM strategies with a focus on ensuring Dynamics 365 data remain ultimately relevant to customer engagement and sales teams.

Qualifications

• Strong understanding of Dataverse, Databricks, and Power BI
• Demonstrated data integration and/or migration experience with Dynamics 365 CRM or similar tools
• Proven experience retrieving and analyzing data using Excel
• Understanding of MDM principles and data mastering
• Proficient in SQL; familiarity with data transformations and pre-aggregation concepts
• Hands on experience with Power BI including Data modeling, dataset optimization, report deployment and security
• In depth understanding of CRM architecture and data management
• Strong communication and data presentation skills (both written and verbal), including ability to communicate with both business and technical teams.
• Strong customer service-oriented mindset
• Deep attention to detail and excellent problem-solving skills