Sales Director - Senior Living

At Serenades at the Villages, an AgeWell Solvere Living managed senior living community, we place a high emphasis on the overall wellbeing of our residents and believe in providing excellent care and customer service. Join us in touching lives within this beautiful community and premier work atmosphere.

Benefits

• Medical, dental, and vision benefits for eligible team members
• Company-paid life insurance and voluntary disability
• Generous paid time off (PTO) and holidays
• 401(k) retirement savings plan with company match

Responsibilities

• Achieve maximum occupancy and total revenue potential by attracting qualified prospects and converting them into residents
• Conduct community outreach and education activities to generate referrals
• Meet goals including time in selling zone, outreach zone, voice-to-voice calls, tours, home visits, prospect case studies, and creative follow-up
• Respond to inquiries, schedule visits, conduct tours, and close sales per sales and marketing goals
• Conduct daily and weekly reviews of prospects in the pipeline (e.g., Hot Board)
• Participate in sales meetings, including semi-annual marketing meetings with AgeWell Solvere Living
• Ensure the marketing team uses Sherpa for all internal and external sales activities
• Participate in stand-up meetings, providing updates on census, projected move-ins, tours, events, etc.
• Provide the marketing coordinator with new resident and family contact information to assist in the move-in process, including paperwork and unit readiness
• Participate in on-site and off-site events
• Work with the executive director to resolve community first-impression issues
• Review weekly productivity reports for accuracy
• Participate in weekly sales calls with AgeWell Solvere Living
• Collaborate with department heads to emphasize the team’s role in sales
• Provide manager-on-duty weekend coverage as scheduled
• Update key competitor evaluations and price surveys semi-annually
• Follow all emergency procedures and safety practices
• Exhibit excellent customer service, public relations, and communication skills
• Promote the community positively and communicate AgeWell Solvere Living values to residents, families, visitors, and team members

Requirements

• College degree preferred
• Five years of sales/marketing experience with a proven track record
• Previously senior living experience preferred
• Excellent customer service and public relations skills
• Cheerful, patient, and flexible personality with a keen desire to serve seniors
• Effective problem-solving skills and a creative approach to goals
• Experience working with seniors
• Proficiency in Microsoft Office and other marketing-related software
• Physically able to bend, reach, push, pull, and lift up to 40-50 pounds if necessary
• Physically able to stand for extended periods
• Spend at least 30% of time traveling to referral sources in the market area (up to 75% at times)
• May be required to work weekends, holidays, or shifts other than the one hired for
• Subject to exposure to infectious waste, diseases, and conditions (e.g., HIV, AIDS, Hepatitis B and C)
• May encounter hostile or emotionally upset residents due to mental status
• Background, criminal, and drug tests may be required; random drug testing during employment
• Community calls may be monitored or recorded for quality assurance purposes

May have your picture taken for social media or community advertising, and may be video recorded by devices installed in residents’ apartments.