Sales Director, Franchise

About the role

Harri is revolutionizing the hospitality industry with cutting‑edge technology solutions for workforce management. As an innovative, high‑growth company with a global presence, Harri is seeking a Sales Director, Franchise to drive revenue growth across named strategic franchise accounts and net‑new franchise logos, leading a team of 5+ Account Executives and shaping the go‑to‑market strategy for its largest, most strategic franchise customers and prospects. This role reports directly to the VP of Sales.

Responsibilities

• Build, manage, and coach a team of 5+ Account Executives focused on the franchise segment, driving pipeline generation, deal strategy, and quota attainment.
• Own and drive aggregate sales quota attainment and strategic account objectives across a portfolio of assigned franchise accounts and net‑new prospect logos.
• Establish and maintain productive, executive‑level relationships with key personnel (including C‑suite and franchisor/franchisee ownership groups).
• Proactively lead a joint company‑strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones over a 1‑3 year period.
• Coordinate Harri support, service, implementation, and product resources to meet account performance objectives and customer expectations.
• Proactively assess, clarify, and validate franchise customer needs on an ongoing basis, translating them into tailored solution recommendations.
• Focus on headquarters and key decision‑making hubs while coordinating with field associates and account teams assigned to franchise locations.

Requirements

• 8+ years of experience in strategic sales, with direct leadership experience managing and coaching a sales team of 5+ Account Executives.
• Demonstrated experience selling into restaurant, hospitality, QSR, or multi‑unit franchise (MUMBO) environments.
• Strong executive presence with the ability to build trusted C‑suite and franchisor/franchisee relationships.
• Proven capability in leading strategic account planning and delivering against multi‑year mutual performance objectives.
• Ability to coordinate cross‑functionally across sales, implementation, support, and product teams.
• Familiarity with SaaS, workforce management, HR technology, or hospitality tech strongly preferred.
• Willingness to travel as needed.

Benefits

• Competitive salary within the stated range.
• Opportunity to drive critical projects for a high‑growth, innovative company.
• Experience working in a fast‑paced, global environment.
• Collaborative and supportive team environment.

Pay

The salary range for this position is $140,000‑180,000 base / $250,000‑300,000 OTE (USD), depending on experience.

Schedule

Full‑time position; travel required as needed.

Skills

• Strategic Account Planning
• Franchise & Hospitality SaaS Solutions
• Enterprise Sales
• Leadership