Sales Director - Baxter Auto

Your Purpose

As a Sales Director, you will lead, coach, and mentor Sales Managers and Product Specialists to ensure all sales processes and guest interactions are executed with excellence and a passion for delivering an exceptional guest experience. This role also focuses on developing and growing internal talent within the Sales Department to build a strong and future-ready leadership team.

Your Role

• Lead, coach, and mentor Sales Managers and Product Specialists to strengthen leadership, decision-making, and operational effectiveness.
• Create individualized development plans to prepare Sales Managers and Product Specialists for career growth.
• Provide regular performance feedback and conduct one-on-one coaching sessions focused on leadership growth.
• Model a positive, accountable, and guest-first culture that inspires the entire sales team.
• Identify skill gaps and provide targeted coaching in areas such as team motivation, process management, and guest engagement.
• Conduct workshops and role-play sessions to enhance sales leadership, deal structure knowledge, and team coaching abilities.
• Promote continuous learning by encouraging participation in internal and external leadership development opportunities.
• Oversee daily sales operations through Sales Managers, ensuring consistency and adherence to dealership standards.
• Monitor key performance indicators (KPIs) and guide Sales Managers and Product Specialists to improve results.
• Support Sales Managers and Product Specialists in managing guest satisfaction, lead response times, and overall process compliance.
• Ensure smooth collaboration between all departments to create a cohesive sales experience.
• Partner with the General Manager to set short- and long-term sales goals and align them with dealership objectives.
• Develop and communicate sales strategies that foster growth, retention, and profitability.
• Lead by example in demonstrating professional conduct, ethical standards, and a focus on team development over individual recognition.
• Identify high-potential leaders within the sales department and provide growth opportunities.
• Build a strong leadership pipeline by preparing Sales Managers and Product Specialists for future growth.
• Aid in recruitment, onboarding, and ongoing evaluation of Sales Managers and Product Specialists to ensure cultural and performance fit.
• Foster a collaborative environment where ideas are shared and best practices are implemented.
• Recognize and celebrate team and individual successes to maintain engagement and morale.

Requirements

• Basic Qualifications: Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle.
• Additional Qualifications: Strong leadership experience with ability to elevate employees for future roles; Strong knowledge of dealership operations, inventory management, and finance processes; Proficiency with CRM and DMS systems (e.g., Route One, Dealertrack, Tekion, Reynolds, etc.); Excellent communication, organization, and multitasking skills; Ability to work in a fast-paced environment and support multiple teams simultaneously.

Pay

Competitive Pay: Commensurate with experience

Schedule

Flexible Work Schedule: Monday-Friday; Saturdays as needed by the dealership

Benefits

• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance

Training and Development Opportunities

Training and Development Opportunities for All Employees

Employee Discounts

Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more

Educational Reimbursement

General and specialized technical automotive degrees

Employee Assistance Programs

Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

Background Check and Drug Screening

Employment with Baxter is contingent upon applicants’ successful completion of the background check process and drug screening test.

Equal Opportunity Employer

Baxter embraces equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status. In addition, Baxter will provide reasonable accommodation for qualified individuals with disabilities.