Sales Director

Core Responsibilities

• Develop and execute a companywide sales strategy by business line and market
• Partner with executive leadership to establish revenue targets and growth plans
• Identify high-potential brokerages, builders, developers, lenders, and commercial partners
• Evaluate new markets and growth opportunities
• Build and execute a proactive recruiting strategy for high-performing Settlement Officers
• Support candidate evaluation, including assessment of production potential and book of business
• Aid in closing top candidates by aligning expectations around production, support, and opportunity
• Ensure strong onboarding and ramp strategies that accelerate time-to-productivity
• Lead structured 1:1 coaching sessions based on performance
• Conduct structured roleplay and skills development sessions based on real scenarios
• Reinforce consistent sales behaviors and expectations across all branches
• Support leadership in driving accountability while respecting reporting structures
• Collaborate with Branch Managers to drive branch-level revenue performance
• Align sales activity with operational capacity and service delivery
• Provide market intelligence, competitive insight, and pipeline visibility
• Support onboarding of new hires and branch-level growth initiatives
• Focus on enterprise-level, multi-market relationships that elevate opportunity across branches
• Represent Eagle Title at industry events and partner forums
• Maintain a select portfolio of strategic relationships that drive enterprise-level growth
• Establish consistent sales messaging, value propositions, and best practices
• Align campaigns to revenue and pipeline goals
• Drive targeted market growth initiatives
• Ensure consistency across branding and messaging
• Measure and improve ROI on events and campaigns
• Support CE classes, presentations, and business development initiatives
• Own CRM strategy, governance, and data integrity across the organization
• Drive adoption through training, coaching, and accountability
• Ensure accurate pipeline tracking, forecasting, and reporting
• Ensure sales commitments align with operational capabilities
• Maintain strong knowledge of title regulations and compliance standards
• Model ethical, compliant, relationship-driven sales practices
• Support new market expansion, branch launches, and growth planning
• Provide sales insight and market intelligence to evaluate potential acquisitions
• Aid in onboarding and integrating new teams into the Eagle Title sales model
• Reinforce a high-performance, collaborative sales culture across all branches
• Recognize achievements and celebrate team success
• Promote consistency, accountability, and engagement during periods of growth and change
• Lead the adoption and integration of AI tools and automation to improve sales productivity, consistency, and scalability
• Identify opportunities to leverage AI across the sales lifecycle
• Prospecting and lead generation
• Outreach and communication
• Meeting preparation and follow-up
• CRM data entry, insights, and pipeline management
• Partner with Marketing and Operations to implement AI-driven tools that enhance campaign performance and sales efficiency
• Identify opportunities to leverage AI across the sales lifecycle
• Continuously evaluate new tools and technologies to maintain a competitive edge in the market

Measures of Success (KPIs)

• Achievement of market share targets across all business lines (Goal: 10%+ in core markets)
• Companywide transaction growth and pipeline expansion
• Successful recruiting and ramp-up of new Settlement Officers
• Improvement in Settlement Officer performance and engagement
• CRM adoption, accuracy, and utilization
• Forecasting accuracy and pipeline visibility
• Marketing contribution to pipeline creation and revenue growth
• Branch Manager satisfaction and cross-functional alignment
• Alignment of sales activity with Eagle Title's client experience standards

Ideal Candidate Profile

• Proven success in purchase-driven sales environments
• Demonstrated success in recruiting and developing high-performing sales talent
• Experience influencing teams without direct authority
• Experience leading or aligning with marketing to drive revenue outcomes (preferred)