Sales Development Supervisor

Position Summary

The Sales Development Supervisor is a dynamic leadership position responsible for guiding and developing a team of Account Managers while playing an active role in client engagement and business development. This field-based role requires extensive travel across Canada and the United States and includes direct client interaction, team leadership, and strategic sales execution.

Key Responsibilities

• Hire, onboard, and coach Account Managers in alignment with company vision, values, and growth objectives.
• Develop customized training and action plans for new Account Managers to ensure fast and effective ramp-up.
• Motivate and empower the team to consistently achieve sales goals through mentorship, support, and accountability.
• Analyze team performance, set clear KPIs, and make strategic adjustments as needed.
• Support Account Managers throughout the sales cycle—from prospecting and lead generation to negotiation and closing.
• Help team members navigate complex customer organizations with multiple decision-makers.
• Oversee and help manage the team’s CRM usage to ensure clean data, proper pipeline tracking, and accurate forecasting.
• Actively build and maintain relationships with new and existing clients, providing hands-on support in key meetings and negotiations.
• Attend industry trade shows and events to build brand awareness, support team prospecting efforts, and stay current on market trends.
• Collaborate with marketing to recommend and implement targeted campaigns for specific regions, industries, or client segments.
• Stay informed of market trends and competitor activity to uncover new opportunities and inform strategic decisions.
• Lead or assist in bidding on posted tenders and RFPs to expand company contracts.

Qualifications

• 3–5 years of experience in outside sales, business development, or field operations.
• 2+ years of experience in a leadership or supervisory role.
• Strong coaching, mentoring, and team development skills.
• Exceptional interpersonal and communication abilities.
• Comfortable traveling extensively across Canada and the U.S.
• Proficiency with CRM tools (HubSpot preferred) and Microsoft Office Suite.
• Preferred experience in the traffic control, construction, or infrastructure industry.
• Familiarity with bidding processes for public and private contracts.
• Bilingual (English/Spanish) is an asset but not required.