Sales Development Representative - West Coast

About the role

Smartsheet is uniting human teams with AI agents to orchestrate work, automate manual tasks, and uncover insights at scale. As a Sales Development Representative II, you will generate sales pipeline and drive revenue activities to support our growth targets. You will become a subject matter expert on Smartsheet’s products and services, prospect into relevant accounts, and qualify potential customers through proactive outbound efforts. This role serves as the first touchpoint for prospects and sets the tone for the sales cycle that follows. Ideal for a remote candidate located between the Central and Pacific time zones, reporting to a Manager of Sales Development in the West.

Responsibilities

• Partner with Commercial and Enterprise sales teams—including New Business, Expansion, Customer Success, and Professional Services—to develop account knowledge, relationship maps, and use-case opportunities
• Engage directly with accounts and use insight tools to identify opportunities
• Set qualified prospect meetings with Sales Executives
• Strategically prospect key account targets and contacts
• Conduct thoughtful, engaging conversations via phone and email
• Generate appointments by independently identifying fit companies and contacts and reaching out via email, LinkedIn, cold calling, and sales tools
• Influence and manage multiple outbound sequence campaigns in the sales engagement platform
• Record and document all activity in Salesforce.com
• Monitor the social web for opportunities and leads; participate in outbound social marketing initiatives
• Apply taught sales techniques to maximize prospect interactions
• Maintain high activity levels with the intent to qualify and create exponential sales pipelines

Requirements

• Experience in a Sales or Business Development role
• Desire to learn and grow with a strong work ethic
• Competitive spirit, self-motivation, drive, and a desire to succeed
• Ability to understand customer pain points and requirements and present Smartsheet as a solution
• Aptitude to manage numerous requests and time demands while achieving production goals
• Contribute to team effort and play an essential part in smooth team operations
• Excellent verbal and written communication skills
• Passion for working with new technologies and technical concepts
• Resilience and ability to thrive amid adversity
• Experience using CRM, sales engagement platforms, and prospecting tools preferred

Benefits

• Employer-subsidized medical, vision, and dental coverage for full-time employees
• 401k match (50% of your contribution up to the first 6% of eligible pay)
• Monthly stipend to support work and productivity
• 15 days PTO plus sick time off
• Up to 24 weeks of parental leave
• Personal paid volunteer day
• Professional growth and development opportunities, including access to Udemy online courses
• Company-funded perks: counseling membership, local retail discounts, and a personal Smartsheet account
• Teleworking options from any registered U.S. location (role-specific)
• Life insurance, short-term, and long-term disability plans sponsored by Smartsheet
• 12 paid holidays per year

Pay

US base salary range: $50,000 – $50,000 USD. Actual compensation is determined by factors including professional experience, education, skills, and specific candidate location. This role is eligible for a market-competitive incentive opportunity.