Sales Development Representative (SDR)

About the role

The Sales Development Representative (SDR) role serves as the entry point into a client-facing sales career at OnPay, providing your initial experience in selling our product suite. Our SDR team plays a vital role in supporting our Account Executives by fielding inbound inquiries and generating new pipeline through strategic outbound prospecting by leveraging phone, email, and social outreach to identify, engage, and qualify net-new small and midsize businesses beyond our inbound lead engine.

Responsibilities

• Strategically manage and call a high volume of inbound leads, effectively prioritizing and organizing your pipeline to maximize conversion.
• Leverage our sales tools and get to know our clients' business challenges along with their Payroll, Benefits, and HR needs to show them how OnPay's solutions can make their lives easier and their businesses run smoother.
• Create a great first impression as the initial point of contact by showing enthusiasm about OnPay.
• Partner closely with Account Executives to schedule initial conversations and help move along qualified pipeline through the sales cycle.
• Energetically engage with prospective clients as an educational resource to discover their needs and help them feel comfortable about our solutions.
• Learn how to anticipate, prepare, and overcome objections.
• Build credibility and trust with internal and external stakeholders.
• Seek out cross self-development opportunities and industry knowledge to better perform in your current role and grow with OnPay.
• Be open and willing to adapt to changes in your process through testing and collaboration with your teammates - always look to improve.

Requirements

• 0-2 years in a client-facing role and/or sales development role.
• B2B software or prior Payroll experience is a plus.
• College experience (degree strongly preferred).
• Superior interpersonal skills with the ability to work with various types of clients.
• Must be coachable while showing attentiveness, flexibility, patience, and empathy.
• Excellent written and verbal communication.
• Able to manage multiple tasks simultaneously, with an extreme sense of urgency.
• A collaborative problem solver who enjoys helping others.
• A dynamic attitude with a team-first mentality.
• A resourceful, self-starter who is highly motivated to make a meaningful impact at a fast-growing, exciting company.

Qualifications

• Must be coachable while showing attentiveness, flexibility, patience, and empathy.
• Excellent written and verbal communication.
• Able to manage multiple tasks simultaneously, with an extreme sense of urgency.
• A collaborative problem solver who enjoys helping others.
• A dynamic attitude with a team-first mentality.
• A resourceful, self-starter who is highly motivated to make a meaningful impact at a fast-growing, exciting company.

Skills

• Strong communication skills.
• Ability to prioritize and organize a high volume of leads.
• Outreach and engagement skills.
• Customer service and problem-solving abilities.
• Adaptability and flexibility.

Benefits

• Competitive compensation: Base salary + uncapped commission + stock options = real upside for high performers.
• Comprehensive benefits: 4 weeks PTO + paid holidays, Medical/Dental/Vision, Short- & Long-Term Disability, Life Insurance, Fertility Benefits, Parental Leave, and a 401(k) with company match.
• Growth culture: Join a team with deep payroll expertise, modern SaaS momentum, and a genuine commitment to helping employees grow their careers.
• Client-first ethos: OnPay is built on a culture of transparency and service — from our transparent pricing to our commitment to making small business simpler.

Pay

• Remote (U.S.) | Atlanta HQ Optional Compensation includes uncapped commission (70k OTE).
• Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Schedule

• Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta’s Ponce City Market if you reside in the Atlanta metro area.