Sales Development Representative (SDR)

About the role

We are looking for a highly motivated and results-driven Sales Development Representative (SDR) to generate and qualify leads, initiate meaningful conversations with potential clients, and help drive revenue growth in the B2B segment in the US market. The ideal candidate will have experience in outbound prospecting, strong communication skills, and a deep understanding of the IT outsourcing industry.

Responsibilities

• Researching and identifying target accounts and potential clients across the US B2B market.
• Conducting outbound prospecting through email, LinkedIn, and cold calls to generate interest and build pipeline.
• Qualifying leads via discovery calls by understanding business needs, challenges, and decision criteria.
• Scheduling meetings and product/service demos for the sales team with relevant stakeholders and decision-makers.
• Maintaining accurate CRM records and ensuring timely updates/reports on outreach activities, lead status, and next steps.
• Collaborating with sales and marketing to refine messaging, improve outreach sequences, and optimize conversion.
• Monitoring industry trends, competitor activity, and emerging technologies to inform outreach and positioning.

Requirements

• 3+ years of experience in sales, business development, or lead generation (experience in IT outsourcing or software development services is preferred; ERP-related services is a plus).
• Strong understanding of B2B sales processes and lead qualification frameworks (e.g., BANT, MEDDIC).
• Hands-on experience with sales tools such as Pipedrive, Lemlist, HubSpot, Salesforce, and/or LinkedIn Sales Navigator.
• Excellent communication, negotiation, and interpersonal skills, with confidence in outreach and discovery conversations.
• High attention to detail with strong accuracy in data entry, CRM hygiene, and reporting.
• Ability to work in a fast-paced, target-driven environment and consistently follow through on activity goals.
• Understanding of RFP processes and the custom software development concept is a plus.
• Fluent English (written and spoken).

Schedule

Flexible schedule with demand to be available for calls with clients between 9am-2pm MST.

Benefits

• Remote or hybrid work options—your choice.
• Highly flexible approach to time off and personal days, empowering you to manage your own work-life balance.
• Dedicated professional training and development opportunities, customized to align with your career goals.
• Access to an in-house English tutor to sharpen your cross-cultural communication skills.
• Referral Bonus program to reward you for bringing top talent to the team.
• Recognition Reward program that celebrates and rewards your productivity and contributions.
• Special perks to celebrate life events such as birthdays, weddings, and the arrival of new family members.
• Dedicated invoicing assistance, tech admin support, and proactive People Partnership to handle logistics so you can focus on ownership.

Specific financial allowances, insurance options, and localized administrative support vary by country. We will discuss the tailored package available in your specific location during our conversation.